Delivery Specialist: Fast, Customer-Focused Courier

DHL Express; Dubai; On-site; AED 67,000 - 89,000; Full time

Job summary

DHL Express is seeking a dedicated Courier in Dubai to sort, load/unload, deliver and pickup shipments within the designated service area, maintaining high service quality and safety standards.

You will wear the DHL uniform, record shipment activities electronically, interact with customers to provide excellent service, and support sales with potential leads while upholding local traffic regulations.

Qualifications

• Clear and fluent English communication; Arabic knowledge is a plus.
• Valid UAE manual driver’s license with 1+ year driving experience.
• Physical fitness to handle load/unload and movement.
• Professional presentation and grooming.
• Good knowledge of local areas.
• Able to work in varying weather conditions.
• Strong organizational skills and prioritization.
• Strong customer service focus.
• Awareness of safe manual handling practices/OHS.
• Proven ability to work under pressure and use initiative.
• Experience in following standard operating procedures.

Responsibilities

• Wear the DHL uniform at all times when on duty.
• Deliver and pick up shipments promptly within service area.
• Maintain professional rapport with customers.
• Record shipment activities electronically or manually.
• Provide potential sales leads to the sales team.
• Provide feedback to sales about shipment profiles or competitors.
• Ensure vehicle is clean and safe operating condition.
• Communicate with dispatch/CS when customer needs change.

Skills

Communication skills

Arabic language

Driver's license

Physical fitness

Professional appearance

Local area knowledge

Adaptability to weather

Organizational skills

Customer service

Safety awareness

Ability to work under pressure

Problem solving

Following procedures

Job description

DHL Express is seeking a dedicated Courier in Dubai to sort, load/unload, deliver and pickup shipments within the designated service area, maintaining high service quality and safety standards.

You will wear the DHL uniform, record shipment activities electronically, interact with customers to provide excellent service, and support sales with potential leads while upholding local traffic regulations.