Delivery and Installation Specialist

Technogym Austria; Dubai; On-site; AED 100,000 - 167,000; Full time

Job summary

Technogym in Dubai seeks a Logistics Specialist to coordinate large cross‑functional projects from tender to handover, ensuring top customer experience and tight process control. You will drive installation coverage, training, and certifications with 3PLs and internal teams.

The ideal candidate has 1–2 years in logistics, strong communication, and SAP/MS Office skills; knowledge of the fitness industry is a plus. We value teamwork, persistence and a proactive mindset.

Qualifications

• 1–2 years relevant experience in Logistics.
• Strong communication skills and liaison with warehouse management.
• Proficient with SAP and Microsoft Office.
• Knowledge of the fitness industry is a plus.

Responsibilities

• Coordinate large projects with departments from tender to handover/cash collection.
• Address inquiries from customers to related departments for best experience.
• Ensure installation network coverage through training, certification and on-the-job actions.
• Monitor feedback to identify delivery and installation issues and propose solutions.
• Perform quality audits on installation to verify protocol compliance.
• Verify correct use of installation forms and partner certifications.
• Manage snagging process, root cause analysis and problem solving.
• Cost allocation and periodic reporting to CM and HQ.

Skills

Team player

Relationship skills

Proactive

Detail oriented

Tools

SAP

Microsoft Office

Job description

Our Company

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach eager to invest your energy in building that case you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle are proactive determined and are digitally savvy. Move with us for a better world!

Main Responsibilities

• To coordinate big projects with all the departments related(CS&LOG Sales Mkt After Sales Master Trainings 3PL External suppliers & Finance) from tender negotiation until the project handover/cash collection.
• To address all the inquiries from the customers to the related departments in order to provide the best customer experience for our customers.
• Grant an adequate installation competences coverage of our installation network (3Pls After Sales Tech) through e-learning platform certification training classes and on the job; Verify the cascading of D&I Guidelines and Protocols across the network. (ie: fixing requirement etc.)
• Responsible to monitor any feedback from the market (NPS FFM Snagging) to identify failure on delivery and installation processes; propose solution to identified problems also escalating to HQ Quality and Logistics Department
• Perform quality Auditing on installation to verify that Technogym D&I protocols are duly respected by logistic partners
• Responsible to monitor the correct use and adoption of Technogym Installation Form
• Perform Audit to verify that product requiring fixing are duly installed;
• Responsible to verify that logistic partners are compliant to HSE requirements and contractual obligation on required certifications
• Responsible of Snagging Process management: Work order analysis root cause identification and problem-solving activities
• Cost allocation
• Prepare and share with CM and HQ periodical reporting to monitor Quality D&I Kpis
  

About You

Ideally you are passionate about working out enthusiastic and proactive while also down-to-earth and ethical. You are structured and process-oriented with strong attention to detail and a passion for excellence and execution. You are a team player accountable as well as transparent open and willing to learn.

What you should bring:

• Ideally around 1-2 years relevant experience as a Logistics Specialist and/or working in the Logistics field
• Strong communications skills both in terms of building internal relationships with key Technogym teams and liaising with warehouse management and in/out logistics flow management
• An in-depth understanding of and experience in using SAP and ideally advanced knowledge of the Microsoft Office package
• Some knowledge of the fitness industry performance health and product use would be a plus.

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age sex sexual orientation race religion or belief.

Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true

Required Experience:

IC