Data Center Facilities Lead Engineer-Dubai

Alibaba Cloud; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Alibaba Cloud is seeking a Data Center Facilities Engineer to support safe and efficient operation of mission-critical infrastructure across data center sites in Dubai. You will manage on-site facilities operations, incidents, maintenance, and continuous improvement of critical systems.

You will collaborate with internal teams and external providers to ensure risk control, operational excellence, and high availability across data center facilities.

Qualifications

• Bachelor’s degree in Electrical/Mechanical/HVAC/Facilities Engineering or related field.
• Experience in data center facilities or mission-critical environments.
• Strong knowledge of power distribution, UPS, generators, HVAC, fire protection, and BMS/EPMS/DCIM platforms.
• Proven ability to manage incidents, planned works, maintenance activities, and operational risks in a high-availability environment.
• Excellent communication and coordination skills.
• Bilingual or multilingual, with Chinese proficiency preferred.

Responsibilities

• Ensure safe, stable operation of critical facilities systems (electrical, mechanical, cooling, fire protection, monitoring).
• Lead on-site response to facilities incidents and safety events; escalation and root cause analysis.
• Oversee planned changes, preventive maintenance, and inspections with traceability.
• Monitor capacity, energy efficiency, and reliability; drive site improvements.
• Provide technical support for complex site issues and engineering reviews.
• Coordinate with vendors, colo, and cross-functional teams for smooth operations and improvements.

Skills

Power distribution

UPS systems

Generators

HVAC / Cooling

Fire protection

BMS / EPMS / DCIM

Incident management

Communication

Coordination

Chinese language

Education

Electrical Engineering

Mechanical Engineering

HVAC

Facilities Engineering

Automation

Tools

BMS/EPMS/DCIM platforms

Job description

We are looking for Data Center Facilities Engineer to support the safe, reliable, and efficient operation of mission-critical infrastructure across assigned data center sites. This role is responsible for on-site facilities operations, incident and change management, maintenance oversight, technical support, and continuous improvement of critical systems.

You will work closely with internal teams and external service providers to ensure operational excellence, risk control, and high availability across data center facilities.

Responsibilities

• Ensure the safe, stable, and compliant operation of critical facilities systems, including electrical, mechanical, cooling, fire protection, and monitoring systems.
• Lead on-site response to facilities incidents and safety events, including escalation, root cause analysis, corrective actions, and closure.
• Oversee the execution of planned changes, preventive maintenance, and routine inspections, ensuring quality, compliance, and documentation traceability.
• Monitor key operating metrics such as capacity, energy efficiency, and system reliability, and drive improvement opportunities across assigned sites.
• Provide technical support for complex site issues and contribute to engineering reviews, equipment selection, upgrades, and optimization initiatives.
• Coordinate with vendors, colo, and cross-functional teams to support smooth site operations and continuous improvement.

Job Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, HVAC, Facilities Engineering, Automation, or a related discipline.
• Relevant experience in data center facilities, mission-critical environments, telecom infrastructure, industrial operations, or large-scale commercial facilities.
• Strong knowledge of critical infrastructure systems such as power distribution, UPS, generators, HVAC/cooling, fire protection, and BMS/EPMS/DCIM platforms.
• Proven ability to manage incidents, planned works, maintenance activities, and operational risks in a high-availability environment.
• Strong problem-solving, communication, and coordination skills.
• Bilingual or multilingual proficiency is preferred, with proficiency in Chinese considered a strong advantage.

Preferred Qualifications

• Experience in hyperscale, colocation, or enterprise data center environments.
• Familiarity with MOPs, SOPs, EOPs, permit-to-work processes, and operational risk controls.
• Experience working with third-party vendors and on-site operation teams.
• Relevant professional certifications in electrical, mechanical, HVAC, facilities, or data center operations.