Job Title:
Cybersecurity Operations Associate
Location:
Abu Dhabi, UAE
Key Responsibilities
Security Operations & Incident Response
- Collaborate with SOC for investigation, containment, and eradication of incidents.
- Perform configuration maintenance and fine-tuning across Microsoft Defender for Endpoint, Identity, Cloud Apps, and Office 365.
- Manage and monitor Darktrace NDR alerts; review anomalies, provide context, and adjust models to reduce false positives.
- Support investigations related to email security (Defender for O365 and Darktrace Email) including phishing, spoofing, and user-reported cases.
- Coordinate with Group Technology teams to ensure timely response and resolution of security incidents.
- Participate in post-incident reviews and contribute to lessons-learned documentation.
SIEM & SOAR Management
- Develop, maintain, and tune Microsoft Sentinel analytic rules, hunting queries, and automation (SOAR) playbooks.
- Onboard new log sources and ensure data normalization, parsing, and enrichment for accurate detections.
- Coordinate with Microsoft Defender Experts and other stakeholders for SIEM use case optimization.
- Support creation of dashboards and metrics reporting for incident trends and operational KPIs (MTTD, MTTR, SLA).
Identity & Privileged Access Management
- Administer and monitor identity protection and privileged access solutions.
- Review privileged access requests, ensure compliance with segregation of duties.
- Monitor privileged session activities and ensure adherence to least-privilege principles.
Network & User Security Requests
- Review firewall and network access requests from a security standpoint and validate alignment with security policies and segmentation principles.
- Handle user-related security requests and investigations through the ticketing platform.
- Coordinate with IT operations and infrastructure teams to ensure secure configuration of network and endpoint assets.
Continuous Improvement & Reporting
- Contribute to operational metrics (MTTD, MTTR, SLA compliance, trend analysis) and monthly reporting dashboards.
- Participate in vulnerability and risk review meetings to ensure timely remediation of security gaps.
- Support compliance evidence gathering for internal and external audits (e.g., ISO 27001).
- Collaborate with Microsoft and other partners to optimize tool configurations and workflows.