Cyber Security Operations Engineer

Intertec Softwares; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Intertec Softwares in Dubai seeks a Cyber Security L2 Engineer (Security Operations) to join our Enterprise Security Operations team. The role covers day-to-day security monitoring, incident handling, and control administration across a diverse enterprise landscape.

The position requires hands-on experience in security operations, incident response, and policy enforcement, with expertise spanning perimeter, endpoint, email, data and application security, and threat & vulnerability management.

Qualifications

• Minimum 15 years total IT experience.
• Minimum 7 years hands-on Cyber Security / Security Operations.
• Experience in enterprise-scale or government environments with complex security ecosystems.
• Knowledge of UAE Cyber Security frameworks, standards and regulatory requirements.

Responsibilities

• Perform L2-level security operations and incident investigation across platforms.
• Analyze alerts and logs to determine root cause and containment actions.
• Assist in incident escalation coordination and RCA documentation.
• Administer and tune security policies across deployed controls to align with standards.
• Monitor health and availability of security appliances and platforms; coordinate with vendors for issue resolution.
• Support patching, upgrades and change management in line with ITIL processes.
• Prepare operational and incident reports and evidence to support compliance.

Skills

Security Operations

Incident Response

Policy Management

Patch & Version Management

Documentation

Collaboration

Vendor Coordination

Tools

Cisco CCNA Security

CCNP Security

F5 WAF

CompTIA Security+

Job description

Cyber Security L2 Engineer (Security Operations)

Role Purpose:

• The Cyber Security L2 Analyst will be part of Organizations Enterprise grade Security Operations function responsible for day-to-day operational security monitoring incident handling and control administration across a diverse enterprise security landscape.
• The role is -on experience in Security Operations Incident Response and control management is mandatory.
• Product-specific expertise with expected familiarity at L2 operational level in Enterprise Security technologies across key areas like but not limited to Perimeter Security End-point Security Email Security Data Security Application Security and Threat & Vulnerability Management.

Key Responsibilities

1. Security Operations & Incident Response (Core Responsibility)

• Perform L2-level incident investigation and response across security platforms and infrastructure.
• Analyze alerts logs and events to determine root cause impact and containment actions.
• Support incident escalation coordination and resolution in line with defined SLAs.
• Assist in Incident analysis and support post-incident reviews and RCA documentation.

2. Security Policy Administration & Control Management

• Administer review and fine-tune security policies rules and configurations across deployed security controls.
• Ensure policies align with organization security standards compliance requirements and risk posture.
• Support implementation of new security controls and enhancements as per approved designs.

3. Security Platform & System Health Monitoring

• Monitor health performance and availability of security appliances and platforms.
• Identify and proactively address issues related to capacity stability or degradation.
• Coordinate with vendors and internal teams for issue resolution when required.

4. Patch Upgrade & Version Management

• Support patching upgrades and version lifecycle management for security products(with OEM Support).
• Validate post-patch / post-upgrade stability and security posture.
• Ensure changes follow Change Management and ITIL processes.

5. Documentation Reporting & Compliance Support

• Prepare and maintain:
• Operational reports
• Incident and investigation reports
• Log validation evidence
• Root Cause Analysis (RCA) documents

6. Collaboration & Continuous Improvement

• Work closely with SOC Infrastructure Network and Application teams.
• Contribute to process improvements and operational readiness.

7. Experience Requirements -

• Total IT experience: Minimum 15 years overall professional IT experience.
• Cyber Security experience: Minimum 7 years of hands-on experience in Cyber Security / Security Operations. Transition from Network Security would be highly desirable.
• Demonstrated experience working in enterprise-scale or government environments with complex security ecosystems.
• Strong exposure to operational security functions including incident response monitoring policy enforcement and control management.
• Experience and working knowledge of UAE Cyber Security frameworks standards and regulatory requirements is highly desirable

8. Certifications

• Must Have on Network Security & Platform Security Cisco CCNA Security / CCNP Security / F5 WAF Certified Technology Specialist / CompTIA Security
• Good to Have - CISSP / NIST Cybersecurity Framework.

Required Experience:

IC