Customer Service Representative - Emiratized Role

First Abu Dhabi Bank; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

First Abu Dhabi Bank seeks a customer service representative to enhance customer experience by providing product information and resolving issues. The role requires a team-oriented individual with a high school degree and 0-2 years of experience in the banking sector. Join us in a supportive environment that values diverse perspectives.

Qualifications

• 0-2 years relevant experience in banking sector.
• Strong team spirit and motivation.
• Ability to resolve product and service issues.

Responsibilities

• Provide product and service information to customers.
• Resolve product and service issues while maintaining quality standards.
• Ensure financial and reputational integrity of the organization.

Skills

Team Spirit

Customer Service

Problem Solving

Education

High School/Degree

Job description

Company Description

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together

Job Description

To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.
Possessing a strong team spirit, motivation and friendly environment with all customer and Colleague

Qualifications

• High School/Degree
• 0 – 2 years relevant experience in banking sector