Customer Service Representative

Battmobile; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading onsite auto services provider in Dubai is seeking a dedicated Customer Service Representative to be the first point of contact for customers. You will provide accurate service details, coordinate requests, and ensure excellent customer satisfaction. The ideal candidate will have a high school diploma and experience in customer service, along with strong communication skills. This role offers various perks including paid annual leave and medical insurance.

Benefits

Target-based incentives

Company visa

Paid annual leave

Medical insurance

Career growth with a trusted UAE brand

Qualifications

• Experience in customer service or call centers is required.
• Ability to handle customer concerns with patience and professionalism.

Responsibilities

• Be the first point of contact for incoming customer calls.
• Provide accurate details on services, pricing & policies.
• Coordinate service requests with dispatch & technicians.
• Ensure follow-up and excellent customer satisfaction.

Skills

Strong communication skills

Customer-first attitude

Ability to work under pressure

Team player

Education

High school diploma or above

Job description

Job Type: Full-time Shifts: Rotational (including evenings/weekends)

Battmobile, UAE’s #1 onsite auto services provider, is growing! With 40+ service vehicles on the road and over 150,000 satisfied customers, we’re looking for a dedicated Customer Service Representative to join our dynamic team.

What You’ll Do:

• Be the first point of contact for incoming customer calls
• Provide accurate details on services, pricing & policies
• Coordinate service requests with dispatch & technicians
• Ensure follow-up and excellent customer satisfaction
• Handle customer concerns with patience, empathy & professionalism

What We’re Looking For:

• High school diploma or above
• Experience in customer service or call centers
• Strong communication skills
• A customer-first attitude and ability to work under pressure
• Team player who thrives in a fast-paced environment

Perks & Benefits:

• Target-based incentives (earn more with performance!)
• Company visa
• Paid annual leave
• Medical insurance
• Career growth with a trusted UAE brand