Customer Service Representative

Talents Tide; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A reputable organization in the healthcare sector is seeking a Customer Service Representative to provide professional support and ensure customer satisfaction. This position offers full-time and part-time opportunities in Dubai, along with training and growth within the organization. Ideal for fresh graduates, it emphasizes strong communication skills and a customer-focused attitude.

Benefits

Training and development programs

Professional and supportive work environment

Competitive compensation and benefits

Qualifications

• Strong communication and interpersonal skills.
• Basic computer proficiency (MS Office, email handling).
• Customer-focused and professional attitude.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries via phone, email, or in-person.
• Assist with appointment scheduling and service coordination.
• Maintain accurate customer records.

Skills

Strong communication and interpersonal skills

Basic computer proficiency

Customer-focused attitude

Education

High school diploma or bachelor’s degree

Job description

Job Posting: Customer Service Representative

Location: Dubai

Employment Type: Full-time & Part-time Opportunities

Category: Emiratization

About the Role

A reputable organization in the healthcare sector is seeking Customer Service Representative As part of an Emiratization initiative, this role offers excellent training, development, and long-term career opportunities within the client’s team.

Key Responsibilities

• Serve as the first point of contact for customers, delivering professional and friendly support
• Handle inquiries via phone, email, or in person, ensuring a positive and smooth customer experience
• Assist with appointment scheduling, service coordination, and general support
• Escalate issues to the relevant departments when needed
• Maintain accurate customer records and follow established service procedures
• Ensure high levels of customer satisfaction through clear communication and timely resolution

Requirements

• High school diploma or bachelor’s degree
• Strong communication and interpersonal skills
• Basic computer proficiency (MS Office, email handling)
• Customer-focused and professional attitude
• Fresh graduates are encouraged to apply
• Previous customer service experience is a plus, but not required

What the Client Offers

• Full-time and part-time opportunities based in Dubai
• Training and development programs tailored
• Professional and supportive work environment
• Opportunities for growth within the client’s organization
• Competitive compensation and benefits

Due to the volume of applications, only shortlisted candidates will be contacted.