Customer Relationship Manager

CBD Accounting FZE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A financial services firm in Dubai is seeking a Customer Relationship Manager to ensure client satisfaction and achieve sales targets. The ideal candidate will have strong communication skills in both English and Chinese, a background in finance, and proficiency in MS Office and digital marketing. This position offers a competitive salary plus commission, work visa, and medical insurance.

Benefits

6000 AED + commission during probation

8000 AED + commission after probation

Work visa

Medical insurance

And more

Qualifications

• Good business English / Chinese communication skills.
• Background in market economics or financial management.
• Proficient with MS Office and digital marketing techniques.

Responsibilities

• Understand clients' requirements and provide appropriate services.
• Coordinate departments to deliver a full range of customer services.
• Develop new clients and achieve marketing and sales targets.
• Maintain good relationships with key decision-makers in client organizations.

Skills

Good business English communication

Good business Chinese communication

Knowledge of digital marketing

Education

Market economic or financial management background

Tools

MS Office

Job description

Customer Relationship Manager

Location: Dubai

Job Description:

• Fully understand client’s requirement, provide right service and product, make the deal success.
• Coordinate and organize relevant departments and agencies to provide customers with a full range of services.
• Develop new client, achieve marketing and sales target.
• Be fully familiar with the company’s products and business, expand customer resources.
• Respond to customer questions in a timely manner online, assist customers in related business offline timely.
• Locate the key decision-makers in the client’s organization, establish and maintain good relationships, deeply understand client needs, obtain client feedback in a timely manner, handle client complaints.
• Effectively communicate between the company and clients to ensure the business going well. Assist marketing to obtain business opportunities.

Qualification:

• Good business English / Chinese communication.
• With market economic or financial management background.
• Know well MS Office.
• Know well digital marketing.

Benefit:

• 6000 AED + commission during probation.
• 8000 AED + commission after probation.
• Work visa + medical insurance.
• And more.