Customer Relationship Management Executive

Kamani Living; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic real estate brand in Dubai seeks a professional with experience in CRM tools and marketing automation. Responsibilities include managing workflows for lead nurturing, maintaining CRM data, and executing campaigns. The role demands strong interpersonal skills, fluency in English, and the ability to thrive in a fast-paced environment. Benefits include full visa sponsorship and access to wellness facilities.

Benefits

Full Visa Sponsorship

Access to Kamani Club Gym & Wellness Facilities

Collaborative team environment

Modern office in Dubai Hills

Qualifications

• Experience in real estate, sales, or investment advisory preferred.
• Strong interpersonal and negotiation skills.
• Fluent in English; other languages are a plus.

Responsibilities

• Build and manage automated workflows for lead nurturing.
• Segment and maintain clean CRM data for targeted outreach.
• Execute WhatsApp and email campaigns for marketing initiatives.
• Collaborate to convert qualified leads and improve efficiency.
• Prepare prospecting lists aligned with market trends.

Skills

CRM tools (ActiveCampaign)

Marketing automation understanding

Detail-oriented

Excel/Google Sheets proficiency

WhatsApp marketing familiarity

Job description

About Kamani Living

Kamani Living is a fast-growing, lifestyle-focused real estate brand based in Dubai redefining the property experience in Dubai. We work with investors, buyers, and tenants to provide access to some of the most exciting and exclusive residential and commercial projects in the region. Backed by an entrepreneurial team and a strong support system, we’re building a new generation of real estate professionals driven, dynamic, and results focused.

About the Role

• Experience with CRM tools (ActiveCampaign preferred).
• Strong understanding of marketing automation, segmentation, and sales processes.
• Detail-oriented with a passion for clean data and process optimisation.
• Familiarity with WhatsApp marketing and DLD data is a plus.
• Excel/Google Sheets proficiency for reporting and list management.

What You Get

• Full Visa Sponsorship
• Access to Kamani Club Gym & Wellness Facilities
• High-quality branding and exposure through Kamani Living platforms
• A collaborative and ambitious team environment
• Modern, centrally located office in Dubai Hills

Key Responsibilities

• Build and manage automated workflows to support lead nurturing, agent follow-ups, and post-sale touchpoints.
• Segment and maintain clean CRM data to enable targeted outreach and accurate reporting.
• Execute WhatsApp and email campaigns to re-engage cold leads and support marketing initiatives.
• Collaborate with sales and marketing teams to convert qualified leads and improve pipeline efficiency.
• Prepare DLD-based prospecting lists aligned with client profiles and market trends.
• Track post-sale activities and support review collection to enhance client satisfaction.

What We’re Looking For

• Previous experience in real estate, sales, or investment advisory (UAE experience preferred)
• Strong interpersonal and negotiation skills
• Goal-oriented and motivated by high earning potential
• Fluent in English (additional languages are a plus)
• Confident, professional, and client-focused mindset
• Ability to thrive in a fast-paced, high-performance environment

Why Kamani Living?

We don’t just sell property we build a lifestyle. Kamani Living is more than a real estate brand; it’s a movement focused on excellence, energy, and ambition. We invest in our people with tools, training, and the freedom to grow.