Customer Relationship Management Assistant

TXM Solutions; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic fintech company in Dubai is seeking a detail-oriented CRM Assistant with expert-level Excel skills. This role involves managing data administration tasks, enhancing reporting systems, and collaborating with key departments. Ideal candidates should have strong analytical and organizational skills, as well as the ability to thrive in a fast-paced environment. We're looking for individuals who are detail-oriented and eager to make an impact.

Qualifications

• 1+ years of experience in the Fintech industry preferred, not mandatory.
• Ability to multitask and handle high-priority tasks efficiently.
• Strong analytical thinking, enthusiasm, and persistence in problem-solving.

Responsibilities

• Communicate effectively with key departments to ensure smooth operations.
• Maintain and enhance the company’s reporting system for accurate data tracking.
• Manage data administration tasks, including integration and cleansing.

Skills

Fluency in English

Expert-level proficiency in Excel

Strong analytical thinking

Excellent organizational skills

Strong communication skills

Tools

MS Office

Job description

Position: CRM Assistant

📍 Location: Dubai

🕒 Job Type: Full-Time

💼 About the Role

We are seeking a detail-oriented CRM Assistant with expert-level Excel skills and a proactive, problem-solving mindset to join our dynamic team. The ideal candidate will have a strong background in data administration and reporting, with the ability to thrive in fast-paced environment. Knowledge of reporting tools will be an added advantage.

🔹 Key Responsibilities

• Communicate effectively with key departments to ensure smooth operations.
• Maintain and enhance the company’s reporting system for accurate data tracking and analysis.
• Manage data administration tasks, including integration, cleansing, processing, and assigning.
• Proactively suggest improvements to optimize CRM efficiency and workflows.

✅ Requirements

• Fluency in English (spoken and written) is essential.
• Expert-level proficiency in Excel and strong MS Office skills.
• 1+ years of experience in the Fintech industry preferred not mandatory.
• Ability to multitask and handle high-priority tasks efficiently.
• Strong analytical thinking, enthusiasm, and persistence in problem-solving.
• Able to work well under pressure and meet deadlines.
• Excellent organizational and communication skills for cross-team collaboration.
• Adaptability to changing processes and future improvements.
• High sense of confidentiality and professionalism.
• Ability to work independently and as part of a team.

📌 If you are analytical, detail-oriented, and eager to make an impact in growing company, we’d love to hear from you.