Customer Relations Executive – Business Center

RTC1 Recruitment Services; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment agency is looking for a Customer Relations Executive in Dubai. This role involves building and maintaining relationships with clients, managing inquiries, and collaborating with departments to enhance customer experience. Candidates should have a bachelor’s degree and 2 years of experience in customer service within a business center. Fluency in English is essential.

Qualifications

• Open to Female Asian and Arabic nationals aged 35 and below.
• 2 years’ experience in managing customer service in a Business Centre or Corporate setting.

Responsibilities

• Building relationships with potential customers and converting leads into new clients.
• Maintaining positive relationships with existing clients.
• Managing customer interactions, inquiries, and complaints across various channels.
• Collaborating with other internal departments to optimize the existing customer experience.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Fluent in English

Education

Bachelor's degree

Job description

Position Title: Customer Relations Executive – Business Center

Employment Type: Full Time

Salary: up to 9.5K AED depending on experience and qualification.

Job Location: Dubai, UAE

About the Client:

A business hub provider in Dubai.

Job Description

• Building relationships with potential customers and converting leads into new clients.
• Maintaining positive relationships with existing clients.
• Managing customer interactions, inquiries, and complaints across various channels, including email, phone, and social media.
• Collaborating with other internal departments to optimize the existing customer experience.

Qualifications

• Open to Female Asian and Arabic nationals aged 35 and below.
• At least bachelor’s degree with excellent communication, interpersonal, and organizational skills.
• Must be fluent in speaking English and knows how to communicate with clients & managers via phone and email in a firm and friendly way.
• With 2 years’ experience in managing customer service in a Business Centre or Corporate setting.