Customer Happiness (Data Entry) – Emirati Program

ACOUP; Dubai; On-site; AED 39,000 - 67,000; Full time

Job summary

Careers at UAE is seeking a Customer Happiness (Data Entry) professional for the Emirati Program in Dubai. You will ensure 100% data entry accuracy, assist customers with timely guidance, and support team members while maintaining high service standards.

The role requires 1–2 years in customer service and government relations, proficiency in Arabic and English, and eligibility to hold UAE passport documents. High school or degree holders are welcome to apply.

Qualifications

• Knowledge of UAE government processes and regulations.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• 100% accuracy data entry.
• Ability to work collaboratively with teams and independently handle government process.

Responsibilities

• Serve customers in a timely and professional manner, ensuring to deliver excellent customer service.
• Provide advice and guidance to the client to correctly answer their question.
• Ensure 100% data entry accuracy on all typing applications.
• Achieve monthly target of 250 applications.
• Guide and train new team members, set the role model example.
• Support when sick or annual leave leaves the rota short staffed, and ensure the customers are never waiting for staff.

Skills

UAE government processes

Data entry accuracy

Multi-tasking

Team collaboration & independence

Education

UAE passport & family book holder

High school or degree

Job description

Customer Happiness (Data Entry) – Emirati Program

Job Description:

• Serve customers in a timely and professional manner, ensuring to deliver excellent customer service.
• Provide advice and guidance to the client to correctly answer their question.
• Ensure 100% data entry accuracy on all typing applications.
• Achieve monthly target of 250 applications.
• Guide and train new team members, set the role model example.
• Support when sick or annual leave leaves the rota short staffed, and ensure the customers are never waiting for staff.

Required Experience:

• At least 1-2 years’ experience in customer service and government relations

Required Education & Qualification:

• With UAEpassport & family book holder
• High school or Degree holder

Skills Required:

• Knowledge of UAE government processes and regulations.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• 100% accuracy data entry
• Ability to work collaboratively with teams and independently handle government process.

Any Additional Requirements:

• Strong communication skills both Arabic and English
• Excellent interpersonal and problem-solving skills