Studio 152 is a new, world-class exhibition space and gallery created by ITP Media Group and Al-Futtaim. We’re seeking a Curator & Studio Director to be the day-to-day leader and single point of contact for everything that happens in the space—owning the calendar, curating the programme, running venue operations and front-of-house, and delivering white-glove client service. The operating model is hybrid : ITP-hosted cultural programming and venue-hire activations for third-party brands and partners. With activities ranging from editorial photo shoots to blue-chip brand galas—the role blends curatorial vision with operational excellence and hospitality.
1) Calendar Ownership & Programming
- Own the master calendar and year plan; schedule curated exhibitions , brand experiences / pop-ups , talks / panels / salons , screenings / performances , education / workshops / school tours , and private events .
- Develop concepts, themes, and curatorial narratives that position Studio 152 as a cultural destination while supporting ITP brands and partner needs.
- Balance public-facing moments with private / closed activations; coordinate holds, options, and confirmations with Sales and Events.
2) Venue Management & Operations
- Lead day-to-day venue operations (load-in / out timing, floor plans, AV / lighting needs, furniture / configuration, cleaning / turnarounds) with an Ops / Facility Manager as a direct report.
- Build and manage front-of-house (welcoming, ushering, guest services, ticketing / check-in when applicable); ensure accessibility and an elevated guest experience.
- Maintain venue readiness standards (HSE checks, incident reporting, daily walk-throughs, handover / strike protocols).
- Create and enforce house rules, technical specs, and production guidelines for visiting clients and vendors.
3) Client Services & Sales Enablement
- Run full client-service workflows for venue-hire and partnerships : brief-taking, proposals, rate cards, contracts, production schedules, on-site show management, and post-event reporting .
- Partner with Sales Leads (who own commercial targets) to upsell services, refine packages, and support pitches with space layouts, mood boards, and programme ideas.
- Serve as the primary client point of contact from client introductions through booking to wrap, ensuring expectations are met and exceeded.
4) Communications / PR & Brand Stewardship
- Position Studio 152 as a standalone cultural brand : maintain the brand voice, programming pillars, and quality bar.
- Partner with ITP’s central Marketing & Events teams on comms plans, listings, social roll-outs, eDMs, and media relations.
- Own all documentation : media kits, tech specs, floor plans, press notes, photo / video documentation, and the Studio 152 archive .
5) Cross-Functional Liaison
- Coordinate with ITP editorial brands (e.g., Harper’s Bazaar, Esquire, T Magazine MENA, Arabian Business) and external event owners to align creative, scheduling, and operational needs.
- Build working relationships with Al-Futtaim stakeholders, mall / estate management, security, and facilities teams.
6) Budgeting, Vendors & Procurement
- Manage programme and event-level budgets (estimates, POs, reconciliations) and ensure cost control without compromising experience.
- Source and manage approved vendors (AV, fabrication, rigging, logistics, décor, staffing, FOH equipment); oversee tenders when required.
7) Governance, Compliance & Risk
- In collaboration with the Ops / Facility Manager and central ITP teams, ensure compliance with all permits, insurance requirements, and relevant local approvals.
- Implement HSE policies, safeguarding and incident-response procedures; maintain risk assessments and method statements for higher-risk builds.
8) Audience Insights & Measurement
- Establish a measurement framework with central Marketing / Analytics : footfall, dwell time, audience profiles / first-party data capture (where appropriate), NPS / CSAT .
- Produce concise post-event and quarterly impact reports; translate insights into programming choices and client pitch narratives.
9) Team Leadership
- Line-manage the Ops / Facility Manager ; matrix-lead FOH and temporary staff.
- Run interfacing with central events and marketing teams to ensure successful delivery of events.
- Set clear objectives, SOPs, and training for service standards; foster a culture of hospitality, inclusion, and calm, solution-oriented delivery.
Qualifications
- 8+ years in gallery / museum / experiential programming , cultural venue management, or premium brand activations—ideally mixing curatorial work with operations.
- Demonstrated ability to curate and deliver a fast, diverse calendar (multiple events per week) while maintaining quality and guest experience.
- Strong client-service pedigree; comfortable with luxury partners and high-profile stakeholders.
- Solid grasp of event production basics (AV / lighting vernacular, fabrication timelines, floor plans, access / logistics).
- Excellent planning, budgeting, vendor management, and stakeholder communication skills.
- Comfortable partnering with central Marketing / PR teams; confident in media walk-throughs and on-site hosting.
- Bilingual Arabic / English strongly preferred; additional languages a plus.
Key Performance Indicators (KPIs)
Primary KPIs
- Audience data & insight quality : footfall, dwell, profile depth, newsletter sign-ups / registrations (where applicable).
- Client service & retention : CSAT / NPS, repeat bookings, testimonial quality.
Additional KPIs
- Utilisation rate : % of programmed / occupied days and prime-time slots.
- Operational excellence : on-time load-ins / outs, incident-free delivery, turnaround speed.
- Budget adherence : variance vs. forecast per activation / quarter.
Cultural impact : press mentions, partnerships, community participation