CTO (Chief Technology Officer)

Ahoy; Dubai; On-site; AED 150,000 - 250,000; Full time

Job summary

A leading travel and retail group in Dubai is seeking a Chief Technology Officer (CTO) to spearhead digital transformation. This pivotal role encompasses setting digital strategies, overseeing tech innovations, and leading cross-functional teams to enhance customer experiences across multiple touchpoints. With a focus on cloud-first and data-driven approaches, the CTO will modernize operations and pioneer product innovations.

Benefits

Collaborative leadership team

Focus on technology as a core business enabler

Qualifications

• Proven experience in leading digital transformation in retail, travel, or hospitality domains.
• Hands-on understanding of modern tech stacks, e-commerce platforms, and cloud infrastructure.
• Strong track record of building and scaling consumer-facing digital products.

Responsibilities

• Define and drive a 3–5 year digital transformation roadmap.
• Champion cloud-first, mobile-first, and data-driven architectures.
• Build and lead cross-functional tech teams.

Skills

Digital transformation leadership

Modern tech stacks

E-commerce platforms

Cloud infrastructure

Cybersecurity understanding

Job description

FlatGigs is hiring on behalf of a leading travel and retail group in Dubai that is embarking on a bold journey to reimagine and digitize their operations, customer experiences, and internal ecosystems. We are looking for a visionary Chief Technology Officer (CTO) to lead this transformation.

As CTO, you will play a pivotal role in setting the digital strategy, building scalable platforms, and creating seamless tech-enabled experiences across both B2C and B2B verticals. You will be the technology anchor of the leadership team, owning everything from system modernization to product innovation.

What You’ll Own

• Define and drive a 3–5 year digital transformation roadmap across retail, travel services, e-commerce, and internal ops.
• Champion cloud-first, mobile-first, and data-driven architectures that align with business growth.
• Platform & Product Development
• Oversee development of e-commerce platforms, travel booking systems, CRM tools, and inventory / ERP integrations.
• Enable omnichannel customer journeys that unify online, offline, and on-trip touchpoints.
• Build and lead cross-functional tech teams including engineering, DevOps, data, and product.
• Foster a culture of innovation, ownership, and continuous improvement.
• Process & Systems Digitization
• Modernize legacy systems to integrated digital platforms (POS, finance, logistics, HR).
• Implement robust analytics tools for demand forecasting, customer insights, and inventory optimization.
• Cybersecurity & Compliance
• Establish strong security protocols and ensure systems comply with UAE data privacy and regulatory requirements.

What You Bring

P rogressive tech leadership.

• Proven experience in leading digital transformation in retail, travel, or hospitality domains.
• Hands-on understanding of modern tech stacks, e-commerce platforms (Magento, Shopify, etc.), cloud infrastructure (AWS / Azure), and ERP systems.
• Strong track record of building and scaling consumer-facing digital products and platforms.
• Experience working with cross-functional leadership (Sales, Marketing, Ops) and external tech vendors.
• Strong people leader with the ability to scale and mentor technical teams in high-growth environments.

Nice-to-Haves

• Background in both startup and enterprise environments.
• Understanding of data privacy laws, PCI DSS, and secure payment gateway integrations.

Why Join

• Lead the end-to-end digital reinvention of a well-established brand.
• Drive tech innovation in a high-impact, customer-focused sector.
• Collaborate with a forward-thinking leadership team that values technology as a core business enabler.
• Be backed by FlatGigs through every stage — from onboarding top talent to delivering long-term tech excellence.

About FlatGigs

FlatGigs is a recruitment partner and talent solutions firm built for startups and scale-ups across MENA. We specialize in tech, product, and leadership hiring — with a sharp focus on value-driven, culture-first talent. Our mission is to make hiring simpler, faster, and more aligned with long-term business goals.

Interested or know someone perfect for the role?