CRM Solutions Architect & Implementation Lead

Blackstone eIT; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading CRM solutions provider in the United Arab Emirates is seeking a CRM Functional Consultant. This role involves leveraging expertise in cloud-based CRM solutions to enhance client relationships and drive business success. Responsibilities include designing CRM solutions, conducting assessments, and providing client training and support. The ideal candidate will have in-depth knowledge of CRM systems, strong project management skills, and technical proficiency in various coding languages.

Qualifications

• In-depth knowledge of cloud based CRM solutions like Microsoft Dynamics 365 or Salesforce.
• Experience managing CRM implementations and integrations, familiar with Agile methodologies.
• Proficiency in Apex, JavaScript, C#, Python, and CRM-specific coding.

Responsibilities

• Understand client CRM requirements and business objectives.
• Conduct assessments of existing CRM processes.
• Design and configure CRM solutions for various functions.

Skills

Cloud based CRM solutions

Understanding of sales, marketing, and customer service processes

Proficient in SQL, Oracle, SQL Server

Strong collaboration and communication skills

Project Management Experience

Tools

Microsoft Dynamics 365

Salesforce

Power BI

Tableau

Job description

A leading CRM solutions provider in the United Arab Emirates is seeking a CRM Functional Consultant. This role involves leveraging expertise in cloud-based CRM solutions to enhance client relationships and drive business success. Responsibilities include designing CRM solutions, conducting assessments, and providing client training and support. The ideal candidate will have in-depth knowledge of CRM systems, strong project management skills, and technical proficiency in various coding languages.