Credit Controller (Wholesale/Ecommerce)

Antal International; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A fast-growing distribution and e-commerce company in Sharjah is seeking a detail-oriented candidate to manage accounts receivable, evaluate creditworthiness, and prepare reports. The ideal applicant will have a Bachelor's degree and 3-5 years of experience in FMCG or online trading. Strong negotiation skills and proficiency in ERP systems are essential. This role encompasses customer coordination to resolve payment issues while maintaining professional relationships.

Qualifications

• 3–5 years of relevant experience in FMCG, wholesale, or online trading.
• Solid understanding of credit control processes.
• Ability to collaborate across departments and manage high-volume accounts.

Responsibilities

• Manage and monitor customer accounts for timely collection of invoices.
• Evaluate creditworthiness and recommend credit limits.
• Prepare receivables reports and maintain accurate customer credit files.
• Collaborate with sales to resolve disputes and delays.

Skills

Organizational skills

Analytical skills

Negotiation skills

Credit control processes

Communication skills

Education

Bachelor's degree

Tools

ERP systems

Excel

Job description

About the company

Our client is a fast-growing, innovative organization in distribution and e-commerce, delivering seamless brand reach and efficient operations while fostering collaboration and continuous improvement.

Key Responsibilities

Accounts Receivable & Collections

• Manage and monitor customer accounts to ensure timely collection of invoices.
• Follow up with clients via email, phone, and visits to secure payments within agreed terms.
• Reconcile customer accounts regularly, identify discrepancies, and resolve issues promptly.
• Generate aging reports and escalate overdue accounts according to company policies.

Credit Assessment & Risk Management

• Evaluate new and existing customers’ creditworthiness using internal and external data.
• Recommend credit limits and payment terms in line with company risk guidelines.
• Review credit applications and obtain necessary approvals before onboarding customers.
• Secure insurance cover with credit insurance providers.
• Monitor high-risk accounts and flag potential issues to management.

Reporting & Documentation

• Prepare weekly and monthly receivables reports, collection updates, and risk assessments.
• Maintain accurate customer credit files, contracts, and payment records.
• Support month-end closing activities related to receivables.

Customer & Internal Coordination

• Collaborate with sales to resolve disputes, delayed payments, and credit issues.
• Coordinate with logistics and customer service on order release, delivery, and credit holds.
• Build and maintain strong professional relationships with key customers.

Candidate Profile

• Highly organized, analytical, and confident communicator with strong negotiation skills.
• Solid understanding of credit control processes.
• Bachelor’s degree with 3–5 years of relevant experience, preferably in FMCG, wholesale, or online trading.
• Proficient in ERP systems and Excel.
• Ability to collaborate across departments and manage high-volume accounts.