Credit Controller (Wholesale/Ecommerce)

Antal International; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A fast-growing distribution and e-commerce firm in Abu Dhabi is seeking a skilled professional for Accounts Receivable & Collections. The ideal candidate will manage customer accounts, evaluate creditworthiness, and prepare financial reports. A Bachelor’s degree and 3-5 years of experience in FMCG or online trading are required. Strong analytical and negotiation skills are essential. This position offers a dynamic work environment in a collaborative team.

Qualifications

• 3–5 years of relevant experience, preferably in FMCG, wholesale, or online trading.
• Ability to manage high-volume accounts effectively.

Responsibilities

• Manage and monitor customer accounts for timely collection of invoices.
• Evaluate customers’ creditworthiness and recommend credit limits.
• Prepare weekly and monthly receivables reports and risk assessments.
• Collaborate with sales to resolve payment disputes.

Skills

Analytical skills

Negotiation skills

Communication skills

Credit control processes

Education

Bachelor’s degree

Tools

ERP systems

Excel

Job description

About the company

Our client is a fast-growing, innovative organization in distribution and e-commerce, delivering seamless brand reach and efficient operations while fostering collaboration and continuous improvement.

Key Responsibilities

Accounts Receivable & Collections

• Manage and monitor customer accounts to ensure timely collection of invoices.
• Follow up with clients via email, phone, and visits to secure payments within agreed terms.
• Reconcile customer accounts regularly, identify discrepancies, and resolve issues promptly.
• Generate aging reports and escalate overdue accounts according to company policies.

Credit Assessment & Risk Management

• Evaluate new and existing customers’ creditworthiness using internal and external data.
• Recommend credit limits and payment terms in line with company risk guidelines.
• Review credit applications and obtain necessary approvals before onboarding customers.
• Secure insurance cover with credit insurance providers.
• Monitor high-risk accounts and flag potential issues to management.

Reporting & Documentation

• Prepare weekly and monthly receivables reports, collection updates, and risk assessments.
• Maintain accurate customer credit files, contracts, and payment records.
• Support month-end closing activities related to receivables.

Customer & Internal Coordination

• Collaborate with sales to resolve disputes, delayed payments, and credit issues.
• Coordinate with logistics and customer service on order release, delivery, and credit holds.
• Build and maintain strong professional relationships with key customers.

Candidate Profile

• Highly organized, analytical, and confident communicator with strong negotiation skills.
• Solid understanding of credit control processes.
• Bachelor’s degree with 3–5 years of relevant experience, preferably in FMCG, wholesale, or online trading.
• Proficient in ERP systems and Excel.
• Ability to collaborate across departments and manage high-volume accounts.