Credit Controller

Entertainer Fz; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading digital company is seeking a meticulous Credit Controller to enhance the finance team's capabilities. This role will initially be based in Dubai for six months, followed by relocation to Saudi Arabia. The successful candidate will drive credit and collections strategies, manage outstanding customer balances, and maintain customer relationships.

Benefits

Competitive salary and benefits package

Opportunity for growth

Innovative work environment

Qualifications

• Minimum 2-3 years of experience in credit control or accounts receivable roles.
• Expertise in credit risk analysis and customer account management.
• Exceptional communication skills for customer and internal interactions.

Responsibilities

• Manage and collect outstanding customer account balances.
• Achieve monthly collection targets for financial health.
• Cultivate customer relationships for prompt payments.

Skills

Credit risk analysis

Customer account management

Communication skills

Financial principles knowledge

Analytical abilities

Proficiency in financial software

Education

Bachelor’s degree in finance, accounting, or business administration

Tools

Accounting systems

Spreadsheets

Job description

About Us

THE ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital data‑driven tech company providing first‑rate offers across renowned dining, leisure, entertainment and hotel brands worldwide. The ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we operate. We believe that experience is everything and that's why we are passionate about creating unforgettable experiences for our customers, partners and employees.

What We’re Looking For

The ENTERTAINER is on the lookout for a meticulous and seasoned Credit Controller to enhance our finance team’s capabilities. As a pivotal component of our financial operations the Credit Controller will spearhead our credit and collections strategy, driving the timely acquisition of payments and reducing credit risk. We are searching for an individual with a keen analytical mind, exceptional communication skills and a forward‑thinking attitude towards credit management.

Important Note

This role will be based in Dubai for the first 6 months. After this initial period the successful candidate will be required to relocate to Saudi Arabia to support our operations there. Candidates must be open to and eligible for relocation.

As a Credit Controller you will

• Proactively manage and collect outstanding customer account balances to ensure the resolution of dues.
• Achieve or surpass monthly collection targets contributing to the company’s financial health.
• Cultivate customer relationships to ensure prompt payments while preserving high retention rates.
• Analyze and reduce debtor balances aiming for continuous improvement in Days Sales Outstanding (DSO).
• Conduct intricate account reconciliations to resolve discrepancies.
• Uphold and enforce stringent credit and collection policies within your team.
• Engage in effective communication with customers and coordinate with internal teams such as sales to streamline processes.
• Oversee and manage closed receivables and coordinate with third‑party collection agencies as necessary.
• Maintain accurate records on the vendor registration portal ensuring compliance and proper documentation.
• Guarantee that all invoices are issued in alignment with client agreements.
• Address customer inquiries promptly and efficiently on a daily basis.
• Engage in face‑to‑face meetings with clients to address account‑related issues and promote seamless business operations.
• Accurately record and allocate information within the system.
• Actively seek out and recommend opportunities for business improvement.
• Engage in direct dialogue with Sales Managers and the Country Manager regarding payment issues, keeping them informed about financial interactions with clients.
• Regularly report to the Head of Credit Control, escalating issues as needed.
• Fulfil the company’s service guarantees ensuring customer satisfaction.
• Foster clear and effective communication within the team, promoting a collaborative work environment.

Qualifications

• Bachelor’s degree in finance, accounting, business administration or a relevant field preferred.
• 23 years of proven experience in credit control or accounts receivable roles.
• Demonstrated expertise in credit risk analysis and customer account management.
• Profound knowledge of financial principles, credit terms and risk assessment practices.
• Exceptional verbal and written communication skills for effective customer and internal interactions.
• Analytical abilities to evaluate financial data and determine appropriate credit limits and terms.
• Precision in managing financial records, ensuring accuracy and regulatory compliance.
• Proficiency in financial software, spreadsheets and accounting systems.
• Collaborative spirit to work synergistically with finance, sales and other departments.

Personal Attributes

• Proactive problem‑solver with an analytical approach.
• Unwavering attention to detail, prioritizing data accuracy and integrity.
• Adaptive to evolving priorities within a dynamic fast‑paced setting.
• Clear communicator capable of demystifying complex concepts for various audiences.
• Team‑oriented professional eager to work across different sectors of the organization.
• Exceptional organizational skills capable of juggling multiple tasks and projects concurrently.
• A positive outlook coupled with a readiness to embrace new challenges and responsibilities.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative company.
• Chance to contribute to the growth and success of a well‑known UAE brand.

Job Details

Full‑time position, one vacancy. Initial posting in Dubai for six months, followed by relocation to Saudi Arabia.