Creative Ops Lead: AI-Powered Workflow & DAM

Ounass; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Ounass, the luxury e-commerce platform in Dubai, seeks a Creative Operations Manager to scale its creative engine. You will design scalable workflows, implement AI-enabled processes and own the DAM to empower rapid asset production while upholding premium standards.

Reporting to Head of Creative, you will lead SOPs, SLAs and cross-functional collaboration with Editorial, Marketing and Technology to drive efficiency, quality and innovation in a fast-paced luxury environment.

Qualifications

• Bachelor's or Master's degree in Operations Management, Design, Marketing or related field.
• 7+ years in creative operations or similar roles.
• Experience with AI tools in creative production.
• Experience with workflow design and SOPs.
• Strong stakeholder management and leadership.

Responsibilities

• Translate department strategy into scalable systems, workflows and resourcing models.
• Lead AI and automation agenda for efficient production.
• Own end-to-end workflow from brief to asset delivery.
• Define SOPs and SLAs for turnaround and delivery.
• Manage DAM governance, tagging and access.
• Collaborate with cross-functional teams to align timelines.

Skills

Creative Operations

Workflow Management

AI & Automation

Resource Planning

Project Management

Stakeholder Management

Leadership

Process Improvement

DAM Knowledge

Adobe Suite Knowledge

Education

Bachelor's or Master's degree

Tools

Asana

Monday.com

Wrike

Airtable

DAM systems

Adobe Creative Suite

Job description

Ounass, the luxury e-commerce platform in Dubai, seeks a Creative Operations Manager to scale its creative engine. You will design scalable workflows, implement AI-enabled processes and own the DAM to empower rapid asset production while upholding premium standards.

Reporting to Head of Creative, you will lead SOPs, SLAs and cross-functional collaboration with Editorial, Marketing and Technology to drive efficiency, quality and innovation in a fast-paced luxury environment.