CPC Service Operations Lead — Global Connectivity

Panasonic; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading aerospace company seeks a leader for its Customer Support Services to manage operations within the Customer Performance Center. This role requires a Bachelor's degree, 5+ years of project management experience, and strong communication skills. Responsibilities include maintaining a 24/7 support group and ensuring quality service delivery. The company offers a competitive and flexible benefits program.

Benefits

Highly competitive benefits program

Career growth opportunities

Diverse and inclusive culture

Qualifications

• 5+ years project management experience.
• Working knowledge of global civil aviation regulations.
• Ability to plan, assign, train, and direct employees.

Responsibilities

• Responsible for daily operations of the Customer Performance Center.
• Communicates tactical information to customers.
• Ensures operational problems are remediated quickly.

Skills

Project management

Technical communication

Team building

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

A leading aerospace company seeks a leader for its Customer Support Services to manage operations within the Customer Performance Center. This role requires a Bachelor's degree, 5+ years of project management experience, and strong communication skills. Responsibilities include maintaining a 24/7 support group and ensuring quality service delivery. The company offers a competitive and flexible benefits program.