Courier Supervisor

India Abroad; Dubai; On-site; AED 48,000 - 58,000; Full time

Job summary

India Abroad in Dubai is seeking a Courier Supervisor to oversee day-to-day courier operations and ensure timely deliveries. You will manage a team of couriers, assign routes and schedules, and monitor performance to meet service standards.

You will maintain records, handle customer inquiries, and coordinate with other departments to optimize routes and reduce costs. The ideal candidate has at least 2 years in logistics, strong leadership and communication, attention to detail, and a valid

Qualifications

• High school diploma or equivalent; degree in logistics or related field preferred.
• Minimum 2 years of experience in a courier or logistics company.
• Strong leadership skills with the ability to manage a team effectively.
• Excellent communication skills (written and verbal).
• Customer service oriented with the ability to handle inquiries and complaints professionally.
• Valid driver's license with a clean driving record.
• Detail-oriented with strong organizational skills.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Oversee the daily operations of the courier services department.
• Assign routes and schedules to couriers.
• Monitor the performance of couriers to ensure timely and efficient delivery.
• Train new couriers on company policies and procedures.
• Handle customer inquiries and resolve any issues that may arise.
• Maintain accurate records of deliveries, expenses, and other relevant data.
• Evaluate current processes and suggest improvements for increased efficiency.
• Ensure compliance with safety regulations and company policies.
• Keep track of inventory levels for supplies needed by couriers.

Skills

Leadership

Customer service

Communication

Time management

Detail oriented

Valid driver's license

Education

High school diploma

Logistics degree preferred

Job description

Courier Supervisor

We are in need of a dedicated and experienced Courier Supervisor to join our team in Dubai. As a Courier Supervisor, you will be responsible for overseeing the day-to-day operations of our courier services, ensuring timely and efficient delivery of packages and documents to our clients. You will also be responsible for managing a team of couriers, assigning routes and schedules, and monitoring their performance.

The ideal candidate will have prior experience working in a courier or logistics company, with strong leadership skills and the ability to work well under pressure. A high school diploma or equivalent is required, while a degree in logistics or related field is preferred. The candidate must also have a valid driver's license, as well as excellent communication and customer service skills.

Responsibilities

• Oversee the daily operations of the courier services department
• Assign routes and schedules to couriers
• Monitor the performance of couriers to ensure timely and efficient delivery
• Train new couriers on company policies and procedures
• Handle customer inquiries and resolve any issues that may arise
• Maintain accurate records of deliveries, expenses, and other relevant data
• Evaluate current processes and suggest improvements for increased efficiency
• Ensure compliance with safety regulations and company policies
• Keep track of inventory levels for supplies needed by couriers

Requirements

• High school diploma or equivalent; degree in logistics or related field preferred
• Minimum 2 years of experience in a courier or logistics company
• Strong leadership skills with the ability to manage a team effectively
• Excellent communication skills (both written and verbal)
• Customer service oriented with the ability to handle inquiries and complaints professionally
• Valid driver's license with a clean driving record
• Detail-oriented with strong organizational skills
• Ability to work well under pressure in a fast-paced environment

This is a contract position with an initial salary of 1300$, but opportunities for growth within the company are available for exceptional performers. We welcome applications from all nationalities and backgrounds, and encourage women to apply. If you are a self-motivated individual with a passion for logistics and customer service, we would love to hear from you!