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Country Manager - Commercial

Iron Mountain

Dubai

Hybrid

AED 120,000 - 200,000

Full time

Today

Be an early applicant

Job summary

A global records management leader based in Dubai is seeking a senior commercial leader to drive revenue and EBITDA growth within the MENAT region. This role focuses on developing commercial strategies while managing and inspiring a talented team. The ideal candidate will have a robust network and proven success in business development, alongside strong leadership skills to foster an inclusive culture.

Benefits

Competitive Total Rewards

Support for personal wellness

Flexible remote/hybrid work options

Qualifications

Prior experience in a senior commercial leadership role.
Strong network of contacts with the Saudi Arabian government.
Sound working knowledge of sales, marketing, and finance.
Proven track record of developing strong talent.

Responsibilities

Define commercial strategy for EBITDA and revenue growth.
Create customer experience strategy for competitive advantage.
Play a senior advisory role to business leaders.
Drive pricing strategy and influence service roadmaps.

Skills

Forecasting

Hyperion

Cost Management

Construction Estimating

QlikView

Bus Driving

Analysis Skills

HubSpot

Salesforce

Market Research

Negotiation

Financial Planning

At Iron Mountain we know that work when done well makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage handling and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Job summary

Provides strategic leadership for the country with specific focus on achieving the 5 x 5 growth plan (to double revenue each year for five years in the MENAT region). Responsible for the overall business results and growth in line with the business plan, responsible for revenue and EBITDA for the country.

This includes the leadership, management, and development of the commercial team in order to achieve set targets, working closely with cross-functional teams and building strong relationships with the Operations organization. Responsible for building the strong internal IM culture reflecting the company values which provides an enjoyable working environment for employees. Build upon strong reputation and relationships with customers and partners within the local market. Linking pin between country organization and our MENAT & Global organization.

Your role in our mission :

Definition of commercial strategy for achieving EBITDA and revenue growth targets
Development of a five-year business plan to aggressively grow revenue including pricing strategy
Ownership of all customers in the cluster except GI (Global Industries) customers
Responsible for creating customer experience strategy to deliver competitive advantage & sustain profitability
Contribute to the overall Iron Mountain cluster commercial strategy with particular focus on customer requirements and revenue acceleration in corporate customer
Provide leadership in establishing customer-focused culture, implementing and managing initiatives/tools that drive to customer satisfaction, loyalty, and retention in an efficient and standardised approach
Responsible for driving and influencing future service roadmaps within customer experience
Play a senior advisory role to business leaders evaluating product performance to help proactively develop business opportunities
Advocate innovations and investments to better serve needs of our customer base
Play active role in M&A space - e.g. looking for potential companies and building relationships with the owners in order to be able to execute the transaction
Management of Sales Performance through leadership and management of team (focusing on productivity, individual performance and teamwork)
Drive significant healthy pipeline growth
Drive pricing strategy
Increased customer retention
Inspirational people leader who can take the organisation through the transformational and growth journey; leader who develops and coaches talent; motivates and empowers and drives strong performance in the team; drives IM culture and employee engagement

Health & Safety

Compliance on all applicable operational, financial, legal, and labour related standards.

Understand market trends and market information in sector; identify impact to customers and share internally for further analysis.

MD / Statutory responsibility.

Valued skills and experience :

Prior experience in a senior commercial leadership role within a high-growth technology business.

A strong network of contacts with the Saudi Arabian government and prior involvement in Public Investment Fund projects.

Sound working knowledge of sales & marketing, business planning & strategy development, service delivery, finance essentials, real estate and capital processes, legislation, people management.

Strong commercial focus and experience demonstrated success and achievements in the business growth entrepreneurial focus in business development.

Inspirational people leader and culture builder; ability to build an inclusive culture where people feel strong sense of belonging, collaboration and connection to company values.

Proven track record of developing strong talent; ability to connect with employees at all levels.

Ability to work in a complex matrix environment and build relationships with a wide range of stakeholders in country and internationally; ability to lead by influence irrespective of reporting lines.

Full understanding and proven track record within the local business & legislative environment.

Understands local and international business environment trends, opportunities and complexities.

and is able to see the bigger picture.

Demonstrated ability to take decisions and solve problems at rather large complexity taking into account multiple aspects and nuances.

Ability to prioritise well for the optimal business outcomes;

Demonstrate personal integrity and leadership which is deeply rooted in company values.

Ability to clearly articulate and promote relevant messages to a wide variety of stakeholders.

Discover what awaits you

Discover Limitless Possibilities : Embark on an exciting journey with Iron Mountain a global organization that embraces transformation and innovation.

Empowering Inclusion : Join a supportive environment where everyone’s voice is heard, opinions are valued and feedback is encouraged fostering an atmosphere of inclusion and belonging.

Global Connectivity

Connect with 26,000 talented individuals from 59 countries opening doors to diverse cultures and fostering global learning opportunities.

Championing Individuality

Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

Competitive Total Rewards : supporting your career at Iron Mountain family personal wellness and wellbeing. (Local benefits may vary based on country-specific policies.)

Embrace Flexibility

Experience the freedom of remote / hybrid work enabling a harmonious work-life balance (dependent on role).

Unleash Your Potential : Access abundant opportunities for personal and professional growth preparing you for a digitalized future.

Valuing Every Contribution : Join a workplace that actively encourages and supports all talents recognizing the unique impact of each individual.

Pioneering Sustainability : Contribute to our vision of fostering a sustainable and thriving workforce leaving an enduring legacy for generations to come.