Cosmetic Hospital Floor Lead — Patient Experience & Ops

Cutis International; Sharjah; On-site; AED 111,600 - 167,400; Full time

Job summary

Cutis International is seeking a Floor Supervisor for its new cosmetic hospital in Sharjah. The ideal candidate will oversee daily floor activities, coordinate staff operations, and ensure excellent patient service and operational efficiency.

Responsibilities include supervising operations, monitoring standards, supporting patients, and preparing reports. Experience in healthcare or customer service is preferred.

Qualifications

• Proven experience as a Floor Supervisor or similar supervisory role.
• Strong leadership and team coordination skills.
• Excellent communication and problem-solving abilities.
• Ability to manage staff and operations efficiently.
• Professional appearance and positive attitude.
• Basic computer knowledge and reporting skills.
• Experience in healthcare, hospitality, or customer service industry preferred.

Responsibilities

• Supervise daily floor operations and staff activities.
• Ensure smooth patient flow and coordination between departments.
• Monitor cleanliness, discipline, and service standards across the facility.
• Support patients and visitors with guidance and assistance when required.
• Coordinate with doctors, nurses, reception, and operations teams.
• Handle patient concerns and escalate issues when necessary.
• Ensure compliance with hospital policies and operational procedures.
• Prepare daily reports and maintain operational records.

Skills

Leadership

Team coordination

Communication

Problem-solving

Job description

Cutis International is seeking a Floor Supervisor for its new cosmetic hospital in Sharjah. The ideal candidate will oversee daily floor activities, coordinate staff operations, and ensure excellent patient service and operational efficiency.

Responsibilities include supervising operations, monitoring standards, supporting patients, and preparing reports. Experience in healthcare or customer service is preferred.