Corporate Services Specialist- Global Solutions

The First Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A property development company in Dubai seeks a skilled individual for document processing management. The role involves managing client documents, ensuring accuracy, and maintaining high standards of compliance and quality. The ideal candidate will demonstrate strong data entry skills, proficiency in Excel and customer service orientation. This is an exciting opportunity to join a dynamic and growing organization at the forefront of the property market.

Qualifications

• Must ensure compliance with established procedures and timelines for document processing.
• Need to conduct thorough checks on client documents to verify accuracy and completeness.
• Must manage multiple tasks and prioritize work effectively.

Responsibilities

• Manage client document processing efficiently and accurately.
• Verify client document accuracy and completeness.
• Enter client information into CRM while maintaining data integrity.
• Provide updates on document processing to clients and stakeholders.
• Address client inquiries related to document processing promptly.
• Ensure compliance with company policies governing document processing.
• Conduct quality checks on processed documents for errors.
• Identify opportunities for process improvements.
• Collaborate with internal teams to coordinate document processing efforts.

Skills

Accuracy in data entry

Strong skills in Excel

Strong skills in Word

Strong skills in Outlook

Excellent customer service orientation

Job description

Overview

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Job Description

Key Responsibilities

• Manage the processing of client documents accurately and efficiently, ensuring compliance with established procedures and timelines.
• Verify the accuracy and completeness of client documents, conducting thorough checks to ensure all necessary information is provided.
• Enter client information and documentation into the CRM accurately, always maintaining data integrity and confidentiality.
• Track the progress of client documents throughout the processing workflow, providing regular updates to clients and internal stakeholders as needed.
• Address client inquiries, concerns, or issues related to document processing promptly and effectively, escalating complex issues to appropriate teams when necessary.
• Ensure compliance with regulatory requirements and company policies governing document processing and client interactions, maintaining accurate records and documentation.
• Conduct regular quality checks on processed documents to identify any errors or discrepancies, implementing corrective actions as needed to maintain high standards of accuracy and quality.
• Identify opportunities for process improvement and efficiency gains in document processing and sales support activities, making recommendations for enhancements to streamline workflows and enhance client satisfaction.
• Collaborate with internal teams such as sales and operations to coordinate document processing efforts, share information, and resolve issues effectively.

Desired Skill & Expertise

• Accuracy and speed in data entry, ensuring information is inputted correctly and efficiently.
• Strong skills in Excel, Word, and Outlook for data analysis, report generation, and communication.
• Ability to manage multiple tasks, prioritize work, and meet deadlines effectively.
• Excellent customer service orientation to address client inquiries and concerns promptly and professionally.