Coordinator Partner Onboarding

Delivery Hero; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent delivery service in Dubai is seeking a Coordinator for Vendor Onboarding. This role entails managing the onboarding process for new vendors, ensuring compliance with established standards, and supporting vendors throughout their activation journey. The ideal candidate will have a Bachelor's degree, fluency in English and Arabic, and strong organizational skills. This full-time position requires excellent communication and the ability to work in a fast-paced environment.

Qualifications

• Proven experience in vendor onboarding.
• Strong communication skills to liaise with vendors and internal teams.
• Ability to work collaboratively in a fast-paced environment.

Responsibilities

• Manage the process of onboarding new vendors.
• Ensure full compliance with internal SOPs.
• Collaborate with internal teams to resolve blockers.

Skills

Vendor onboarding experience

Fluent in English and Arabic

Strong communication skills

Organizational skills

Attention to detail

Education

Bachelor's degree

Tools

MS Office Suite

Job description

The Coordinator Vendors onboarding is responsible for overseeing the end-to-end process of training and activating new vendors ensuring a smooth compliant and efficient onboarding experience. The role is key to ensuring each vendor is fully prepared and compliant before going live. This includes:

Vendor Onboarding

• Manage end-to-end process of training and activating new vendors ensuring a smooth compliant and efficient onboarding experience.
• Report the progress of the onboarding cases to the team lead and highlight any concerns in real-time. And coordinate with internal teams to ensure a timely onboarding process.

Compliance & Documentation

• Deliver comprehensive training to introduce the vendors to Talabats systems processes and quality standards.
• Ensure a smooth and efficient onboarding experience by guiding vendors through each step addressing queries and providing necessary support.
• Ensure full compliance with internal SOPs and established processes throughout the activation journey.
• Maintain high standards of data accuracy and proper documentation within the onboarding and tracking systems.

Stakeholder Coordination

• Collaborate with internal teams such as sales and logistics to align onboarding timelines and resolve any blockers.
• Act as the primary point of contact for vendors during the training and activation process.

Process Optimization

• Continuously adjust to the improvements in the onboarding workflows to enhance efficiency and vendor experience.
• Track personal performance and consistently achieve onboarding goals.

Vendor Relationship Management

• Build and maintain positive relationships with vendors during the onboarding process to ensure smooth activation and ongoing collaboration.

Qualifications

• Bachelors degree.
• Proven experience in vendor onboarding.
• Fluent English and Arabic is mandatory(Spoken and written).
• Strong communication skills to liaise with vendors and internal teams.
• Excellent organizational and time management skills.
• Strong attention to detail and team cooperation skills.
• Proficiency in MS Office Suite; experience with vendor management systems is a plus.
• Ability to work collaboratively in a fast-paced environment.

Remote Work

No

Employment Type

Full-time