Contract Specialist – Salesforce & DocuSign (Remote)

Pavago; Dubai; On-site; AED 257,069 - 330,517; Full time

Job summary

Pavago is hiring a Customer Operations Specialist for a remote role based in Dubai. The specialist will manage contract lifecycle processes, ensuring CRM accuracy and executing contracts across a diverse customer portfolio.

This proactive position involves high-volume outreach, maintaining structured documentation, and driving operational excellence. Candidates should have strong operational skills, attention to detail, and proficiency in tools like Salesforce and DocuSign.

Join a dynamic team focused on enhancing customer operations and contract execution.

Qualifications

• 2-4+ years of experience in contract administration or customer operations.
• Experience with Salesforce or similar CRM and DocuSign.
• Strong proficiency in Google Sheets and Microsoft Excel.
• Excellent attention to detail with low tolerance for errors.

Responsibilities

• Own customer contracts from initiation through execution.
• Drive contract completion through daily outreach and follow-ups.
• Maintain CRM accuracy and reporting integrity.
• Conduct high-volume outbound outreach to secure signed contracts.
• Deliver daily reports covering outreach activity and contract status.

Skills

Contract administration

Customer operations

Billing operations

Customer support

Operational coordination

Attention to detail

Communication skills

Proficiency in Google Sheets

Proficiency in Microsoft Excel

Objection handling

Education

2-4+ years of experience in relevant fields

Tools

Salesforce

DocuSign

Job description

Pavago is hiring a Customer Operations Specialist for a remote role based in Dubai. The specialist will manage contract lifecycle processes, ensuring CRM accuracy and executing contracts across a diverse customer portfolio.

This proactive position involves high-volume outreach, maintaining structured documentation, and driving operational excellence. Candidates should have strong operational skills, attention to detail, and proficiency in tools like Salesforce and DocuSign.

Join a dynamic team focused on enhancing customer operations and contract execution.