Contact Center Customer Experience Agent

flydubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading airline company in Dubai is seeking Customer Service Representatives to enhance customer experience by providing quality call center services. The ideal candidates must have a High School Diploma and 1-3 years of experience, along with fluency in English. Responsibilities include addressing customer inquiries and maintaining high performance standards. Join us to contribute to customer satisfaction and loyalty.

Qualifications

• Fluent in English.
• 1 - 3 years experience in customer service.

Responsibilities

• Provides timely and accurate responses to customer inquiries.
• Maintains records of interactions and engagements.
• Ensures key performance indicators for customer satisfaction are met.

Skills

Customer Focus

Teamwork

Effective Communication

Resilience & Flexibility

Education

High School Diploma

Job description

A leading airline company in Dubai is seeking Customer Service Representatives to enhance customer experience by providing quality call center services. The ideal candidates must have a High School Diploma and 1-3 years of experience, along with fluency in English. Responsibilities include addressing customer inquiries and maintaining high performance standards. Join us to contribute to customer satisfaction and loyalty.