Conference & Banquet Operations Manager

Rotana Hotel Management Corporation PJSC; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel management company in Ras al-Khaimah is seeking a Conference & Banquet Operations Manager. The role involves overseeing banquet operations, ensuring customer satisfaction, and conducting team training. The ideal candidate will have a college degree and at least two years of experience in a similar role, with strong communication skills and a focus on quality service.

Qualifications

• Minimum of two years experience in a similar role.
• Must be computer literate with effective communication skills.
• Excellent command of written and spoken English required.

Responsibilities

• Assist in establishing and achieving banquet department annual budget forecasts.
• Conduct regular training sessions with the assigned team.
• Ensure the timely setup of all Banquets’ venues.

Skills

Effective Communication

Understanding Hotel Operations

Customer Focus

Planning for Business

Supervising People

Teamwork

Education

College/University degree

Job description

Overview

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

As a Conference & Banquet Operations Manager you are responsible for the smooth running of whole banquet operations and to support the Food & Beverage Management on the floor in the day to day operation. Your role is to strive for the highest level of customer satisfaction and quality service while meeting / exceeding financial goals.

Responsibilities

• Assist in establishing and achieving banquet’s department annual budget forecast and exercise a constant control of the operation cost
• Conduct regular training sessions with the assigned team in line with the departmental SOPs
• Ensure the timely set up of all Banquets’ venues according to the service settings and as outlined in the function sheets
• Coordinate all menu proposals, presentations and buffet set-ups with the Executive Chef
• Enforce control procedures for all outgoing and returning operating equipment
• Prepare duty schedules, ensuring efficient workforce at all times
• Ensure that grooming standards are followed by all employees on a daily basis
• Delegate all logistic supports e.g. contracted outside work force, contracted food and beverage supplies, operating / sound equipment, transport, etc.

Education, Qualifications & Experiences

You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.

Knowledge & Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results