Condition Monitoring & CVA Operations Lead

Caterpillar; United Arab Emirates; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading heavy equipment manufacturer in the UAE seeks a Condition Monitoring and Customer Value Agreements Operations Consultant. The role involves improving dealer capabilities, executing strategies for customer support, and performing complex analyses. Candidates should have over 6 years of relevant industry experience and fluency in English. The position offers an opportunity to impact customer success significantly.

Qualifications

• 6+ years experience in relevant industry (Earthmoving, Marine, Oil & Gas, Mining).
• Able to work independently and influence others.
• Fluency in English (written and spoken).

Responsibilities

• Drive excellence in Condition Monitoring and CVA operational execution.
• Improve dealer capabilities and capacity.
• Execute Condition Monitoring strategies for critical market segments.
• Perform complex analysis and resolve strategic problems.

Skills

Customer Focus

Service Excellence

Collaborating

Consulting

Decision Making and Critical Thinking

Effective Communications

Problem Solving

Relationship Management

Education

Degree in Engineering, Business, or Marketing

Job description

A leading heavy equipment manufacturer in the UAE seeks a Condition Monitoring and Customer Value Agreements Operations Consultant. The role involves improving dealer capabilities, executing strategies for customer support, and performing complex analyses. Candidates should have over 6 years of relevant industry experience and fluency in English. The position offers an opportunity to impact customer success significantly.