Concierge - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Abu Dhabi is seeking a Concierge to provide personalized experiences for guests. The ideal candidate will have excellent communication skills, experience in luxury hospitality, and strong knowledge of local attractions. Join a world-class team dedicated to creating unforgettable moments for every guest.

Benefits

World-class training

International career opportunities

Qualifications

• Previous experience as a Concierge or in a guest-facing role, ideally within luxury hospitality.
• Fluency in English; knowledge of Arabic or other languages is an advantage.
• In-depth knowledge of Abu Dhabi’s attractions and dining scene.

Responsibilities

• Welcome guests with warmth and professionalism.
• Provide personalized recommendations for dining and entertainment.
• Assist with reservations and transportation arrangements.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Organizational skills

Job description

Job Description - Concierge - LXR Eastern Mangroves Abu Dhabi (Pre-Opening) (HOT0BVCS)

Concierge - LXR Eastern Mangroves Abu Dhabi (Pre-Opening) (HOT0BVCS)

Job Number

HOT0BVCS

Work Locations

LXR Eastern Mangroves Abu Dhabi Al Salam Street - Al Kheeran Eastern Mangroves District UAE

LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests—and extraordinary opportunities for our team members.

At LXR Hotels & Resorts, we believe the difference is in the details. As a Concierge, you will be the trusted advisor for our guests, curating personalized experiences and ensuring every stay is seamless, memorable, and uniquely tailored to their needs.

What will I be doing?

Responsibilities

• Welcome guests with warmth and professionalism, becoming their key point of contact throughout their stay.
• Provide personalized recommendations on dining, entertainment, cultural attractions, and local experiences.
• Assist with reservations, ticketing, and transportation arrangements, ensuring accuracy and efficiency.
• Handle guest requests and inquiries promptly, exceeding expectations at every opportunity.
• Build strong relationships with local partners and vendors to secure exclusive services for guests.
• Maintain accurate knowledge of hotel services, facilities, and promotions.
• Coordinate with Front Office, Guest Relations, and other departments to deliver seamless luxury experiences.
• Handle VIP and special requests discreetly, ensuring guest privacy and satisfaction.
• Maintain an organized Concierge desk, ensuring all materials, brochures, and resources are up to date.
• Perform additional tasks as required to support the smooth operation of the Front Office team.

What are we looking for?

Qualifications

• Previous experience as a Concierge or in a guest-facing role, ideally within luxury hospitality.
• Excellent communication and interpersonal skills, with fluency in English (Arabic or other languages are an advantage).
• In-depth knowledge of Abu Dhabi’s attractions, dining scene, and cultural highlights.
• Strong problem-solving abilities and the capacity to remain composed under pressure.
• A professional and polished appearance with genuine passion for service.
• Strong organizational skills with the ability to multitask effectively.

Why join LXR?

At LXR Eastern Mangroves Abu Dhabi, you will be part of a team that defines bespoke luxury. Hilton offers world-class training, international career opportunities, and the chance to create unforgettable experiences for every guest.