Community Manager

Bitunix Fintech LLC; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Bitunix Fintech LLC is seeking a passionate Community Manager to lead growth and daily engagement of our global crypto communities, with a strong focus on Telegram. You will manage multilingual channels, oversee a moderators team, and drive user acquisition and loyalty across our Web3 ecosystem.

You will recruit and train regional moderators, plan campaigns, monitor health across Telegram, Discord, X, Reddit and related platforms, and report insights to product, marketing and support teams.

Qualifications

• 2 years of experience as a Community Manager in crypto or Web3.
• Experience managing Telegram, Discord, Twitter Spaces and Reddit communities.
• Strong English communication; additional languages are a plus.
• Ability to coordinate across time zones and global audiences.
• Experience with moderator incentive systems and KPI tracking.

Responsibilities

• Lead and grow Bitunix's Telegram communities globally with high-quality discussions.
• Recruit onboard and train regional moderators; define KPIs and engagement frameworks.
• Monitor health across Telegram, Discord, Twitter/X, Reddit and Web3 platforms.
• Plan and execute engaging campaigns and referral drives.
• Coordinate with product, marketing and support; report insights.
• Champion user-generated content and align communications with brand voice.

Skills

Community management

Crypto/Web3 knowledge

Campaign planning

Multilingual support

Team leadership

Analytics & KPIs

Education

2 years experience as Community Manager

Tools

Telegram bots

Galxe

Zealy

Discord management tools

Job description

Role Overview

We are looking for a passionate and cryptonative Community Manager to lead the development growth and daily engagement of our global communities with a strong focus on Telegram. You will manage multilingual community channels oversee a team of moderators and execute campaigns that drive user acquisition and loyalty across our Web3 ecosystem.

Key Responsibilities

• Lead and grow Bitunixs Telegram communities globally ensuring highquality discussions fast support and accurate information flow.
• Recruit onboard and manage a network of regional moderators; provide ongoing training KPIs and engagement frameworks.
• Monitor and maintain community health across Telegram Discord Twitter (X) Reddit and Web3 platforms (Galxe Zealy QuestN etc.).
• Plan and execute engaging campaigns: AMAs contests XP missions trading competitions and referral drives.
• Implement community segmentation strategies across regions languages and interest groups.
• Collect and analyze community feedback and sentiment; report insights to product marketing and support teams.
• Coordinate realtime support with the customer success team for urgent community escalations.
• Champion UGC (usergenerated content) efforts and incentivized contributions from loyal users.
• Align all communications with Bitunixs brand voice and vision.

Requirements

• 2 years experience as a Community Manager in a crypto exchange or blockchain/Web3 project.
• Proven success in managing all community channels including largescale Telegram groups Discord servers Twitter spaces and moderator teams.
• Deep understanding of crypto culture trading products (especially derivatives) and DeFi trends.
• Comfortable working with global communities across multiple time zones and languages.
• Strong command of community tools like Telegram bots Galxe Zealy and Discord management utilities.
• Excellent communication skills in English; additional languages such as Chinese Spanish Hindi Arabic Bahasa or Russian are a strong advantage.
• Highly proactive organized and able to execute on both strategy and daily operations.
• Experience with moderator incentive systems and XPbased growth models.
• Familiarity with analytics dashboards KPIbased performance tracking.
• Participation in Web3 ecosystems and questbased campaigns.
• Amendable to work onsite in Dubai