Communications & Office Operations Assistant

World Food Programme; Dubai; On-site; AED 146,000 - 175,000; Full time

Job description

Business Support Assistant (Communications) SC3

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

THE ROLE

To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.

Under the supervision of the Head of Communications, the incumbent will have the following responsibilities:

KEY RESPONSIBILITIES

1. Collect, sort and disseminate correspondence, reports and other material to meet the required demands of staff to time standards.
2. Respond to routine queries received and escape where appropriate, to provide a timely and accurate service to clients.
3. Proofread written documents, such as standard reports and correspondence, to contribute to the accuracy of written information developed by staff.
4. Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations.
5. Make travel arrangements and support events, etc., to support staff to work effectively.
6. Support the maintenance of office files, documents, and records in accordance with established systems and processes so that information is current and readily available for staff.
7. Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available for the business team.

OTHER POST REQUIREMENTS

• Support the social media accounts of WFP in the GCC and senior management of the WFP UAE Office, creating a strong online presence.
• Assist in utilizing various communication channels to increase the visibility for GCC donors.
• Assist in content calendar to position WFP as the humanitarian partner of choice.
• Engage with the online community and respond to queries in a timely manner by liaising with Communications Head of Unit.
• Support in highlighting the unique aspects of the Global Supply Chain Support Center, the UNHRD and Partnerships in UAE in UAE through visuals, visibility events and other media, showing how the presence supports the WFP operations worldwide.

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE

Education: Completion of secondary school education.

Experience: Three or more years of experience in general administrative work, communications or social media.

Language: Fluency in both English and Arabic language.

ORGANIZATIONAL CONTEXT

Global hunger has reached alarming levels in 2022, and WFP, the Nobel Peace Prize winner in 2020, remains dedicated and committed to address this global food crisis. The Supplier Relationship Management unit of the GCC WFP Office based in Dubai’s role will involve understanding WFP’s current and future needs for food and non-food items, delivering a range of supplier engagement activities, conducting GCC market research and analysis, and effectively prioritizing supplier relationship management tasks.

COMPENSATION AND DETAILS

Salary: Starting from AED 14,403.45 per month (inclusive of pension), plus medical insurance and other entitlements.
Duty station: Dubai, UAE

Duration of Employment: 12 months with possibility of extension

This position is open for UAE nationals and/or those holding a valid UAE residency visa.

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [e-mail]

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.