Commercial Vehicle Service Advisor — Drive Retention & Revenue

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive dealership in Dubai is seeking a Service Advisor to manage customer relations and enhance the aftersales experience. The ideal candidate will hold a diploma or degree in engineering and possess 3 to 5 years of experience in the automotive industry. This role requires strong customer service and interpersonal skills to build long-term relationships and achieve revenue targets. Join a dedicated team committed to excellence in customer service.

Qualifications

• 3 to 5 years overall experience with the automotive industry, preferably in a similar service role.
• Diploma or Bachelor of Automobile / Mechanical Engineering.
• Technically proficient.

Responsibilities

• Build long-term relationships with customers to ensure customer retention & loyalty.
• Achieve financial objectives by upselling & discount control, to meet monthly revenue targets.
• Effectively manage customer complaints to satisfactory closure of all complaints.

Job description

A leading automotive dealership in Dubai is seeking a Service Advisor to manage customer relations and enhance the aftersales experience. The ideal candidate will hold a diploma or degree in engineering and possess 3 to 5 years of experience in the automotive industry. This role requires strong customer service and interpersonal skills to build long-term relationships and achieve revenue targets. Join a dedicated team committed to excellence in customer service.