Commercial Strategy & Operations Lead

Property Finder Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading property tech company in Dubai is seeking a Commercial Strategy & Operations Lead to enhance sales efficiency and manage CRM processes. The role requires a bachelor's degree, at least 3 years of experience in sales operations, and strong Salesforce expertise. Candidates should possess excellent analytical and communication skills and be able to collaborate effectively across teams. This position offers the opportunity to significantly impact the company’s sales strategy.

Qualifications

• Minimum 3 years of experience in sales/commercial operations.
• Background in a tech-related company preferred.
• Experience with data management and CRM best practices.

Responsibilities

• Collaborate with sales teams to optimize sales processes using Salesforce.
• Design reporting frameworks to provide insights to leadership.
• Evaluate technology solutions to enhance sales efficiency.

Skills

Sales process optimization

Salesforce expertise

Data analysis

Collaboration skills

Excellent communication

Education

Bachelor’s degree in business, Finance, or a related field

Tools

Salesforce

Tableau

Power BI

Quicksight

Job description

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.

Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.

Position Title

Commercial Strategy & Operations Lead

Reports To

Head - Commercial Strategy & Operations

Job Code

Lead

Position Summary

As the Commercial Strategy & Operations Lead at Property Finder, you will be crucial in supporting Commercial Strategy & Operations for the Group to enhance our sales operations' efficiency and effectiveness. You will be responsible for developing, implementing, and managing sales processes, reporting, and analytics to support our sales team. This role requires a deep understanding of sales and revenue operations, strong Salesforce expertise, and the ability to collaborate effectively with cross-functional teams and present key data points and insights.

This person will have at least 3 years of experience in sales/commercial operations. The role will be supporting all critical processes related to sales like account journey, reporting and CRM management. The role will work closely with the sales team to define commercial plans across different markets.

Key Responsibilities

Sales Process Optimization

• Collaborate with sales teams to streamline and optimize sales processes, from lead generation to deal closure, leveraging Salesforce automation and workflows and providing all key insights to foster faster deal closing time and revenue growth.
• Reporting, Analytics & Actionable Insights: Design and automate reporting frameworks (weekly, monthly, quarterly) that provide actionable insights to leadership on sales performance, client growth, and pipeline trends. Ensure accuracy and consistency of metrics across dashboards and business reviews.
• Analyze to understand commercial opportunities by looking at client segmentation and detailed performance measures across countries to help identify improvement areas within our operations.

Commercial Processes and Performance Measure

• Understand current state of sales productivity, establish metrics to drive sales enablement and make recommendations to increase efficiency across commercial teams.
• Support process improvement across the commercial function to align with best practices and organizational standards (including but not exclusive to account journey, performance reporting, commission scheme, and sales forecasting).
• Oversee data hygiene and governance initiatives to maintain data quality and integrity within Salesforce.
• Cross-functional Collaboration: Work closely with Sales, Marketing, Finance, and other departments to ensure alignment and collaboration on key commercial operations initiatives.
• Training and User Support: Provide training and support to sales and operations teams to maximize their use of Salesforce. Address user queries and troubleshoot issues as they arise.

Technology Integration and Driving Efficiency

• Evaluate and recommend technology solutions that complement Salesforce to enhance commercial operations and sales efficiency.

Desired Qualifications

• Bachelor’s degree in business, Finance, or a related field.
• Proven experience (3+ years) in Sales or Revenue Operations role, preferably in a tech-related company.
• Consultancy background preferred.
• Expertise in visualization tools such as Tableau, Power BI and Quicksight.
• Excellent communication and collaboration skills. Experience with data management and CRM best practices with expertise in Salesforce reporting.

Other Capabilities

• Strong analytical skills, critical thinking, and problem-solving.
• Fluent in English both spoken and written – additional languages are a plus.
• Creative thinker.
• Curious, proactive, practical and solution-oriented with “Get it done!” attitude.
• Excellent communication and presentation skills.
• Ability to contribute both independently and as part of a team.
• Attentive to detail and committed to data integrity.
• Ability to work in a fast-paced environment.

Property Finder Principles

• Think Future First
• Data beats opinions, Speed Beats Perfection
• Our People, Our Power
• The Biggest Risk is Taking No Risk at All

Our Promise to Talent

At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.