Collection and Administrative Assistant

ADIB Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A financial services group in Abu Dhabi is seeking a Collection and Administrative Assistant. The role involves overseeing operations, managing budgets, and maintaining relationships. Strong skills in both English and Arabic are essential, along with proficiency in Microsoft Office. The ideal candidate will have experience in office administration and excellent problem-solving capabilities.

Qualifications

• Knowledge of banking and accounting business.
• Fluency in English & Arabic (written/spoken).
• Proficiency in Microsoft Office specifically Outlook, Word, and Excel.

Responsibilities

• Oversee day-to-day operations.
• Manage administrative budgets.
• Maintain corporate relationships.
• Monitor operating expenses.
• Liaise with HR and other departments.
• Prepare reports on status of bounced cheques.

Skills

Fluency in English & Arabic

Proficient with Microsoft Office

Strong communication skills

Excellent organizational skills

Office administration experience

Problem Solving Skills

Reporting skills

Critical thinking

Education

Diploma or bachelor's degree in banking and accounting

Job description

Role

Collection and Administrative Assistant

Location

Abu Dhabi

Role Purpose

Supporting MPM legal & collection operations & support to Property Management - UAE.

Key Metrics

• Revenue
• Expenses
• Net Income
• Assets
• Headcount
• Number of branches
• Number of ATMs
• Number of Direct Reports

Key Accountabilities

• Overseeing day-to-day operations.
• Managing administrative budgetsli>
• Maintaining corporate relationships.
• Monitoring operating expenses.
• Liaising with HR and other departments.
• Updating Attorney on business performance.
• Carry out all the responsibilities in accordance with the company policies and applicable procedures.
• Follow up bounced cheques and emphasize that they are collected ASAP.
• Checking the non-collected cheques and reviewing the required supporting documents and prepares the missing to ensure they are in proper format for police stations acceptance.
• Taking the legal action against the non-collected cheques by transferring them to the law firms and prepares the required reports.
• Solving problems relating to bounced cheques and police cases.
• Respond to inquiries on a variety of matters such as the status of pending bounced cheques last updates of police cases administrative and court rules.
• Following up the cases updates with the law firms and update the system regarding the same.
• Following up the deposited amounts in police stations with the law firms and collect it.
• Receiving the invoices from law firms and review it proceed in oracle system.
• Following up the payments of the legal fees with accounts Dept. and hand it over to the law firms.
• Providing information & direction to the interested parties.
• Prepare reports on status of the bounced cheques and police complaints.
• Timely and efficient completion of routine / job related tasks and responsibilities.
• Ensure all bounced cheques are followed up on daily and weekly basis.
• Provide the monthly reports to the Managers accurately and punctually.
• Comply with updated NEW policy SOP or procedures released and arrange to attend training if required.
• Meeting with the tenants and owners to explain the status of their cases.
• Meeting with the law firms representatives to discuss the cases updates and all of the related subjects.

Specialist Skills / Technical Knowledge Required for this role

• Diploma or bachelor’s degree with knowledge of banking and accounting business
• Fluency in English & Arabic (written / spoken).
• Proficient with Microsoft Office specifically Outlook Word and Excel.
• Strong oral and written communication skills.
• Excellent organizational skills.
• Office administration experience.
• Problem Solving Skills.
• Reporting skills.
• Excellent critical thinking analytical reasoning and negotiation skills.