Coffee Machine, Espresso Machine and Appliance Repair Technician

Fajservices; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

FAJ Group in Dubai seeks a skilled Coffee Machine, Espresso Machine and Appliance Repair Technician to service both commercial and domestic coffee machines. The role involves diagnosing faults, performing descaling, calibration, and installing units on customer sites across Dubai, while maintaining safety and quality standards.

You will lead a small mobile team and produce clear service reports for operations and sales teams, with focus on productivity and customer satisfaction.

Qualifications

• Diploma or certificate in a relevant technical field.
• Minimum three years of coffee-machine repair experience.
• Ability to work independently and as part of a technical team.
• Strong troubleshooting and problem-solving ability.

Responsibilities

• Install, descale, service, calibrate and maintain coffee and espresso machines.
• Inspect and repair equipment at customer premises and workshop.
• Respond to breakdown calls and minimize repeat repairs.
• Lead a mobile technical team of 2–3 members when required.
• Prepare service reports and generate site invoices.
• Attend customer sites across Dubai and communicate professionally with clients.
• Manage AMC locations through scheduled servicing and accurate PPM reports.
• Follow electrical and workplace safety procedures; keep tools organized.

Skills

Coffee-machine repair

Troubleshooting

Independent work

Organisational skills

Pressure tolerance

Education

Diploma or certificate in a relevant technical field

Job description

Coffee Machine, Espresso Machine and Appliance Repair Technician

We are seeking a skilled technician with commercial and domestic coffee-machine experience, strong diagnostic ability, and professional customer-service skills.

FAJ Group, based in Dubai, UAE, started in 2010 as a technical services and sales trading company. Today, the group operates through multiple companies across technical services, trading, appliances, and electronics.

FAJ Technical Services L.L.C is located in Al Quoz Industrial Area 4, Dubai, UAE.

Job Requirements

The ideal candidate should have practical experience in descaling, cleaning, preventive maintenance, calibration, repair, fault diagnosis, and installation of commercial and domestic coffee machines.

Experience with leading Italian espresso-machine brands and the ability to diagnose electrical and mechanical problems will be advantageous.

Duties

• Install, descale, service, calibrate, and maintain coffee and espresso machines.
• Inspect and repair equipment at customer premises and in the FAJ workshop.
• Respond to breakdown calls and complete work efficiently to avoid repeat repairs.
• Demonstrate correct servicing techniques for different coffee-machine brands.
• Prepare accurate service and endorsement reports for operational and sales teams.
• Work toward monthly productivity targets and reduce outstanding service calls.
• Train customers in correct machine operation and basic maintenance protocols.
• Explain diagnosed faults, required repairs, and equipment-care recommendations clearly.
• Keep tools and workshop equipment safe, organised, and in good working condition.
• Follow electrical and workplace safety procedures at all times.
• Lead a mobile technical team of two to three members when required.
• Manage multiple service complaints and resolve faults efficiently.
• Attend customer sites across Dubai and communicate professionally with clients.
• Manage AMC locations through scheduled servicing and accurate PPM reports.
• Make safe, practical decisions under pressure.
• Prepare service reports and generate site invoices when required.

Qualifications and Skills

• Diploma or certificate in a relevant technical field.
• Minimum three years of coffee-machine repair experience.
• Ability to work independently and as part of a technical team.
• Strong organisation, troubleshooting, and problem-solving ability.
• Ability to work effectively under pressure and meet service targets.