Coffee Bar Lead - Showroom & Guest Experience

TAG Dynamics; Ras Al Khaimah; On-site; AED 42,000 - 65,000; Full time

Job summary

TAG Dynamics Showroom & Customer Experience Center in Ras Al Khaimah invites a dedicated Barista to join the coffee bar team. You will prepare and serve espresso-based drinks, Turkish coffee, tea, and other refreshments for visitors and guests.

Responsibilities include operating La Marzocco equipment, maintaining cleanliness, managing stock, and delivering exceptional customer service in a fast-paced setting alongside the broader Customer Experience team.

Qualifications

• High school diploma or equivalent; hospitality qualification is an advantage.
• Barista training/certification preferred.
• English required; Arabic knowledge is a plus.
• Experience with professional espresso equipment is preferred.
• Strong customer service and communication skills are essential.
• Ability to work independently and with the wider team.

Responsibilities

• Operate and manage the coffee bar within the TAG Dynamics Showroom & Customer Experience Center.
• Prepare and serve high-quality coffee and beverages, including espresso-based drinks, Turkish coffee, tea, soft drinks, and other refreshments.
• Operate professional coffee equipment, including La Marzocco espresso machines and grinders.
• Serve beverages and refreshments to customers and visitors in the coffee bar, Majlis, Boardroom, and other customer-facing areas as required.
• Support the serving of catered or delivered food items, including appropriate preparation and presentation for guests.
• Maintain cleanliness, hygiene, and presentation of the coffee bar, equipment, and service areas.
• Carry out routine cleaning and care of coffee equipment and report any maintenance requirements.
• Monitor coffee, beverage, food, and other consumable stock and communicate replenishment requirements.
• Maintain appropriate stock levels and ensure supplies are organized and readily available.
• Coordinate with the Guest Services Executive to ensure smooth and timely service to customers and visitors.
• Support the wider Customer Experience team during busy periods, meetings, events, and customer visits.
• Maintain a professional, welcoming, and service-oriented approach when interacting with customers and visitors.
• Follow company standards and applicable food safety, hygiene, and HSE requirements.
• Follow all applicable HSE, food safety, and hygiene procedures.
• Maintain safe working conditions around hot equipment, electrical appliances, and beverages.
• Ensure the coffee bar and equipment are kept clean, safe, and properly maintained.
• Report hazards, equipment issues, or unsafe conditions to the appropriate person.

Skills

Customer service

Barista skills

Hospitality

English proficiency

Communication

Education

High school diploma

Hospitality qualification

Tools

La Marzocco espresso machines

Coffee grinders

Job description

TAG Dynamics Showroom & Customer Experience Center in Ras Al Khaimah invites a dedicated Barista to join the coffee bar team. You will prepare and serve espresso-based drinks, Turkish coffee, tea, and other refreshments for visitors and guests.

Responsibilities include operating La Marzocco equipment, maintaining cleanliness, managing stock, and delivering exceptional customer service in a fast-paced setting alongside the broader Customer Experience team.