Cluster Sales Executive - Leisure

BANYAN TREE; Dubai; On-site; AED 100,000 - 140,000; Full time

Job summary

Banyan Tree Dubai and Delano Dubai seek a Sales Executive to support revenue growth and brand visibility in the leisure segment. You will build relationships with travel trade partners and high-value leisure clients, represent the hotels to the market, and ensure a premium guest and partner experience from booking through departure.

Responsibilities include identifying opportunities, conducting sales calls and site visits, promoting packages, and collaborating with Sales, Marketing, RM, and

Qualifications

• Bachelor level education in Hospitality Management, Business Administration, Sales & Marketing or related field preferred.
• Experience in luxury hospitality and leisure sales is advantageous.
• Proven ability to develop new business and manage relationships with travel partners.

Responsibilities

• Identify and develop leisure business opportunities with affluent travelers and leisure groups.
• Conduct client meetings, calls, presentations, and site inspections to generate new business.
• Maintain relationships with travel agencies, tour operators, and luxury travel advisors.

Skills

Leisure sales

Key accounts

Luxury hospitality

Relationship management

Negotiation

Education

Hospitality degree

Sales & Marketing qualification

Tools

CRM systems

MS Office (Excel/PowerPoint)

Job description

As the Sales Executive for Banyan Tree Dubai and Delano Dubai you will support the commercial team in driving revenue growth and brand visibility with a strong focus on the leisure segment. The role will involve developing new business opportunities building strong relationships with travel trade partners and leisure clients and supporting sales initiatives that increase bookings and revenue across both properties. You will also play an important role in representing the hotels to the market and ensuring a strong consistent guest and partner experience.

Key Responsibilities

Revenue Generation

• Support the growth of leisure revenue by identifying and developing business opportunities with affluent travellers families leisure groups and other key segments.
• Conduct sales calls client meetings presentations and site inspections to generate new business and strengthen existing accounts.
• Support the promotion of packages offers seasonal campaigns and other initiatives designed to drive bookings and revenue.

Sales & Business Development

• Assist in executing leisure sales strategies for Banyan Tree Dubai and Delano Dubai aligned with the positioning and unique identity of each property.
• Identify prospective accounts and actively develop new business through calls meetings networking and industry events.
• Maintain regular contact with existing accounts and identify opportunities to increase production.

Client Relationship Management

• Build and maintain strong relationships with travel agencies tour operators luxury travel advisors DMCs and other leisure partners.
• Respond promptly to client enquiries and requests ensuring a professional and personalised service.
• Support VIP and high-value leisure clients to encourage repeat business and positive relationships with both brands.

Sales Reporting & Analysis

• Maintain accurate records of sales activities client visits leads opportunities and account production.
• Monitor sales performance and provide regular updates to the Sales Manager.
• Identify trends and opportunities within assigned accounts and support actions to improve performance.

Market & Competitor Awareness

• Keep up to date with leisure travel trends client preferences and competitor activities.
• Share relevant market intelligence and feedback with the wider commercial team.
• Support the identification of new accounts partnerships and business opportunities.

Cross-functional Collaboration

• Work closely with Sales Marketing Revenue Management and Operations to support commercial initiatives and maximise opportunities.
• Assist with sales events trade shows client functions familiarisation trips and promotional activities.
• Coordinate with Operations to ensure client expectations are understood and a seamless guest experience is delivered from booking through to departure.

Experience

• Minimum 2 3 years of experience in sales, preferably within the luxury hotel or hospitality industry.
• Previous experience in leisure sales is preferred, ideally within a luxury hotel, resort, travel agency, tour operator, DMC or luxury travel company.
• Proven ability to support revenue generation, achieve sales targets and develop new business opportunities.
• Experience managing relationships with travel agencies, tour operators, DMCs, travel advisors and leisure clients is an advantage.
• Strong understanding of luxury hospitality and leisure travel is preferred.

Skills

• Sales & Business Development: Ability to identify new opportunities, generate leads, conduct sales calls and meetings, and convert prospects into business.
• Communication & Presentation: Excellent verbal and written communication skills, with confidence engaging with clients and business partners.
• Relationship Management: Ability to build and maintain positive relationships with travel trade partners, clients and internal stakeholders.
• Negotiation Skills: Ability to support negotiations and develop proposals that meet both client and hotel requirements.
• Market Awareness: Good understanding of leisure travel trends, customer preferences and competitive activity.
• Organisation & Follow-up: Strong organisational skills with the ability to manage multiple accounts, sales activities and follow-ups effectively.
• Teamwork: Ability to work closely with Sales, Marketing, Revenue and Operations teams to support overall commercial objectives.

Education

• A Bachelor s degree or diploma in Hospitality Management, Business Administration, Sales & Marketing , or a related field is preferred.
• Relevant hospitality or sales qualifications will be considered an advantage.

Technical Proficiency

• Familiarity with CRM systems and sales platforms for managing accounts, leads and sales activities.
• Proficient in Microsoft Office , particularly Excel, Word and PowerPoint.
• Previous experience with hotel sales systems is an advantage.

Personal Attributes

• Proactive, energetic and results-oriented , with a genuine passion for luxury hospitality and sales.
• Confident and personable, with strong interpersonal and relationship-building skills.
• Customer-focused with a professional and polished approach.
• Self-motivated and able to work independently while contributing effectively to the wider team.
• Flexible and adaptable, with the ability to work in a fast-paced and target-driven environment.
• Willingness to travel for sales calls, trade events, client meetings and industry networking when required.

Language Skills

• Fluency in English is required.
• Additional languages such as French, German, Spanish or Arabic would be an advantage.