Cluster Information Technology Supervisor - Delta Hotels by Marriott Jumeirah Beach, Four Point[...]

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a skilled technician to troubleshoot and resolve software and systems issues while managing telecommunications activities. This role requires strong technical skills and at least 2 years of relevant experience. Candidates will also assist in the hiring and training of staff, fostering a supportive work environment. Join a company that values diversity and equal opportunity.

Qualifications

• 2 years of related work experience is required.
• No supervisory experience needed.
• Strong technical skills to resolve software and systems issues.

Responsibilities

• Troubleshoot and resolve software-related issues.
• Manage telecommunications activities.
• Assist management in employee training and evaluation.

Skills

Technical troubleshooting

Process improvement

Team coordination

User training

Education

Technical Trade or Vocational School Degree

Job description

Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage and maintain applications, programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken or installation activities. Train or instruct users in the proper use of hardware or software.

Manage and coordinate planning, design, operations, maintenance and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities and methods related to telecommunications.

Assist management in hiring, training, scheduling, evaluating, disciplining and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop and implement new ways to increase organizational efficiency, productivity, quality, safety and/or cost-savings.

Preferred Qualifications

• Education: Technical Trade or Vocational School Degree.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status or other basis protected by applicable law.

Required Experience

Manager