Cluster Director of Sales and Marketing

Dukes the Palm, Dubai and NH Collection Dubai; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury hotel cluster in Dubai is seeking a strategic leader to drive sales and marketing efforts across multiple properties. The ideal candidate will have a Master's degree in a relevant field, significant experience with upscale hotel brands, and a strong focus on exceptional guest experiences. Responsibilities include leading a team, developing marketing strategies, and collaborating with management to achieve revenue growth.

Qualifications

• Proven ability to lead high-performing teams across multiple properties.
• Experience working with luxury or upscale hotel brands.
• Knowledge of revenue management principles and practices.

Responsibilities

• Develop and implement strategic sales and marketing plans.
• Lead and mentor a team of sales and marketing professionals.
• Collaborate with property General Managers to achieve revenue targets.

Skills

Strategic thinking

Leadership

Sales and marketing expertise

Market analysis

Multilingual communication

Digital marketing

Education

Master's degree in Business Administration, Marketing, or Hospitality Management

Job description

Job Description

The ideal candidate will be a results-driven, strategic thinker with a passion for hospitality and a proven ability to lead high-performing teams across multiple properties. Should be adaptable, innovative, and committed to delivering exceptional guest experiences while maximizing revenue opportunities for the cluster.

Responsibilities

• Develop and implement strategic sales and marketing plans to drive revenue growth across multiple properties within the assigned cluster
• Oversee and coordinate sales and marketing efforts for all properties in the cluster, ensuring alignment with overall brand strategy and individual property goals
• Lead and mentor a team of sales and marketing professionals, providing guidance, support, and performance management
• Analyze market trends, competitive landscape, and customer preferences to identify new business opportunities and optimize pricing strategies
• Collaborate with property General Managers and corporate leadership to set and achieve revenue targets and occupancy goals
• Develop and maintain relationships with key clients, partners, and stakeholders to drive business growth and retention
• Create and manage budgets for sales and marketing activities across the cluster, ensuring efficient resource allocation and ROI
• Oversee the development and execution of marketing campaigns, including digital marketing, social media, and traditional advertising channels
• Coordinate with revenue management teams to optimize pricing and inventory strategies across all properties
• Represent the cluster at industry events, trade shows, and conferences to promote brand awareness and generate leads
• Implement and monitor key performance indicators (KPIs) to track the effectiveness of sales and marketing initiatives
• Ensure compliance with brand standards and guidelines across all marketing materials and sales processes
• Collaborate with other departments such as operations, finance, and guest services to enhance overall guest experience and drive customer satisfaction
• Stay informed about industry trends, best practices, and emerging technologies in hospitality sales and marketing
• Provide regular reports and presentations to senior management on cluster performance, market insights, and strategic recommendations.

Qualifications

Preferred :

• Master's degree in Business Administration, Marketing, or Hospitality Management
• Experience working with luxury or upscale hotel brands
• Multilingual capabilities, with fluency in English and one or more additional languages
• Experience with digital marketing strategies and social media management
• Knowledge of revenue management principles and practices
• Familiarity with sustainability and corporate social responsibility initiatives in the hospitality industry