Cluster Assistant Director of Sales

Hilton Worldwide, Inc.; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant Director of Sales in Dubai. This role involves managing sales strategies, leading a high-performing team, and ensuring exceptional customer service. Ideal candidates will have strong leadership and communication skills, with a focus on driving business growth. Experience in a similar role is essential. The position offers a dynamic work environment focused on achieving sales targets.

Qualifications

• Experience in a similar role with a proven track record.
• Ability to effectively manage and motivate a team.
• Capability to understand key business indicators.

Responsibilities

• Manage hotel sales and marketing plans.
• Work closely with Senior Management to identify focused activities.
• Organise comprehensive information about hotel products and services.

Skills

Positive attitude

Good communication skills

Customer service commitment

Strong leadership skills

Strong analytical skills

Selling capabilities

Organisational skills

Education

Degree-level qualification in a relevant field

Job description

Overview

Cluster Assistant Director of Sales (HOT0BYWE)

Job Description

Job Details

Work Location: Hilton Garden Inn Dubai Al Mina, Al Mina Road, Dubai 1

What will I be doing?

As Assistant Director of Sales, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. You will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
• Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
• Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
• Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
• Produce accurate and timely reports that meet the needs of the hotel and the management company
• Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
• Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
• Contribute to relevant management meetings to develop and implement sales and marketing initiatives
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator

What are we looking for?

An Assistant Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Strong leadership skills, evidenced by effectively managing and motivating a team to perform beyond expectations
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Excellent organisational and planning skills
• Experience in a similar role with a proven track record

Desirable capabilities

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field would be advantageous

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!