Club Rotana Waitress

Rotana Hotels; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a Club Rotana Waitress responsible for providing professional service to guests and ensuring a memorable dining experience. The role includes tasks such as monitoring food quality, maintaining hygiene standards, and utilizing up-selling techniques. Ideal candidates should be dynamic, self-motivated, and knowledgeable about food & beverage.

Qualifications

• Dynamic and self-motivated.
• Strong customer relations skills.
• In-depth knowledge of food & beverage.

Responsibilities

• Service guests within the Club Rotana lounge according to hotel standards.
• Monitor quality of food & beverage served.
• Maintain hygiene and cleanliness standards.

Job description

We are currently looking for dynamic, and self motivated Food & Beverage cum Front Office professionals who want to move their careers forward.

As a Club Rotana Waitress you are responsible to provide professional service to our guests, ensuring their stay will become a memorable dining experience whereby your role will include key responsibilities such as:

Responsibilities

• Perform all necessary tasks to service guests within the Club Rotana lounge according to the standard of performance manual of the hotel
• Great and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food & beverage menu in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Maintain a high level of hygiene and cleanliness standards in the Club Rotana and upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue