Club Lounge Team Leader - Elevate VIP Guest Experience

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is looking for a Club Lounge Team Leader to supervise daily lounge operations, ensuring exceptional guest service. You will lead a dynamic team, manage guest interactions, and uphold high service standards. The ideal candidate has 2 years of experience in a luxury hotel and possesses strong leadership and communication skills. Opportunities for career growth and various benefits are offered.

Benefits

Staff discounts

Mentorship opportunities

Career growth opportunities

Dynamic work environment

Qualifications

• 2 years of experience in Front Office or Guest Relations in a luxury hotel.
• Strong leadership, interpersonal, and communication skills.
• Excellent command of English; additional languages are a plus.

Responsibilities

• Supervise operations of the Club InterContinental Lounge.
• Lead and train the lounge team for exceptional guest experiences.
• Coordinate guest arrivals and special requests.
• Manage lounge cleanliness, ambiance, and inventory.

Skills

Leadership skills

Interpersonal skills

Communication skills

Fluent in English

Knowledge of additional languages

Job description

A luxury hotel in Dubai is looking for a Club Lounge Team Leader to supervise daily lounge operations, ensuring exceptional guest service. You will lead a dynamic team, manage guest interactions, and uphold high service standards. The ideal candidate has 2 years of experience in a luxury hotel and possesses strong leadership and communication skills. Opportunities for career growth and various benefits are offered.