Cloud Architect - ServiceNow (On-Premises)

SSC HR Solutions; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading HR solutions provider in the United Arab Emirates is seeking an experienced Cloud Architect to lead the implementation of a secure and scalable ServiceNow deployment. The ideal candidate should have extensive experience in infrastructure design and hybrid cloud strategies, with a focus on building complex enterprise solutions. Expertise in ServiceNow architecture and favorable knowledge of virtualization technologies are essential for this role.

Qualifications

• 8+ years of IT experience, with at least 3 years in a cloud/enterprise architecture role.
• Hands-on experience architecting ServiceNow on-premises, including configuration, deployment, and maintenance.
• Strong analytical and documentation skills.

Responsibilities

• Lead the architecture, design, and implementation of ServiceNow.
• Collaborate with teams to define infrastructure configurations.
• Implement solutions ensuring built-in security and high availability.

Skills

Infrastructure design

ServiceNow expertise

Cloud architecture

Linux administration

Scripting (JavaScript, PowerShell)

Education

Bachelor's degree in computer science or related field

Tools

VMware

MariaDB

Job description

Job Summary

We are seeking an experienced Cloud Architect with deep expertise in ServiceNow to lead the architecture, design, and implementation of a secure and scalable on‑premises ServiceNow deployment. The ideal candidate will have a robust understanding of hybrid cloud strategies, infrastructure design, and governance practices in enterprise environments.

Key Responsibilities

• Experience as an infrastructure/DevOps engineer and architect with 8+ years in an on‑prem or cloud environment.
• Strong knowledge of building complex enterprise solutions including data center sizing, security, and infrastructure architecture.
• Design, document, and implement the end‑to‑end architecture of ServiceNow in an on‑prem environment, ensuring alignment with business and security requirements.
• Collaborate with infrastructure and security teams to define network, storage, and compute configurations.
• Implement solutions with built‑in security, high availability (HA), and disaster recovery (DR).
• Experience with on‑prem virtualization technologies like VMware; experience with additional virtualization technologies is an added advantage.
• Define integration strategies with external systems, including LDAP, monitoring tools, CMDBs, and ITSM platforms.
• Strong knowledge of Linux administration Linux OS security.
• Strong working knowledge of at least one relational database, including deployment, security, configuration, and optimization; experience with MariaDB is an added advantage.
• Experience creating and implementing solutions using IaaS, PaaS, SaaS, and other models.

Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.
• 8+ years of IT experience, with at least 3 years in a cloud/enterprise architecture role.
• Handson experience architecting ServiceNow on‑premises, including configuration, deployment, and maintenance.
• Proficiency in infrastructure components such as Linux, VMware, storage arrays, load balancers, and firewalls.
• Familiarity with scripting (JavaScript, PowerShell), API integrations, and workflow automation.
• Strong analytical and documentation skills.
• Good to have: working knowledge of ServiceNow modules like ITSM, CMDB, Discovery, and Orchestration.
• Good to have: Arabic language speaking (not a must).