Clinical Success Specialist – Surgical Tech (Dubai)

Johnson & Johnson MedTech; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading global healthcare company is seeking a Customer Success Representative in Dubai. The role involves attending surgeries, guiding surgeons, troubleshooting product issues, and conducting educational sessions. Candidates should have a Bachelor’s degree in Healthcare or similar, fluency in Arabic and English, and strong problem-solving abilities. This full-time position will help build lasting relationships with medical staff and uphold the company's values in a high-pressure environment.

Qualifications

• Minimum Bachelor’s degree in Health Care/Medical Technology/Customer Behavior or similar.
• A recent graduate with internship experience.
• Knowledge of surgical procedures, wound management, and sterile technique.
• Ability to engage confidently with surgeons in high-pressure environments.

Responsibilities

• Attend surgeries and provide on-site guidance to surgeons.
• Troubleshoot product-related issues and ensure adherence to best practices.
• Conduct workshops and clinical education sessions.
• Support hospital staff competency development.

Skills

Professional written and spoken fluency in Arabic

Professional written and spoken fluency in English

Strong teamwork

Problem-solving skills

Organizational skills

Education

Bachelor’s degree in Health Care/Medical Technology or similar

Job description

A leading global healthcare company is seeking a Customer Success Representative in Dubai. The role involves attending surgeries, guiding surgeons, troubleshooting product issues, and conducting educational sessions. Candidates should have a Bachelor’s degree in Healthcare or similar, fluency in Arabic and English, and strong problem-solving abilities. This full-time position will help build lasting relationships with medical staff and uphold the company's values in a high-pressure environment.