The SP Specialist serves as the primary liaison among faculty, students, standardized patients, and Simulation Center staff, ensuring the efficient day-to-day operation of the Standardized Patient (SP) Program. The role leads the recruitment, training, scheduling, and performance evaluation of SPs; supports the design and delivery of OSCEs and simulation-based clinical encounters; and helps maintain the training materials, records, and reporting that keep the SP Program running smoothly.
- Recruit, screen, interview, and onboard standardized patients; maintain an active SP roster.
- Develop and deliver SP training on case portrayal, checklist accuracy, and structured feedback.
- Collaborate with faculty to build clinical scenarios and SP cases aligned to course learning objectives.
- Coordinate learner orientations for OSCEs and SP-based simulation activities.
- Monitor SP performance for realism and consistency; document performance and improvement needs.
- Build and maintain SP, OSCE, and simulation schedules; coordinate room and resource bookings with Simulation Center operations.
- Organize logistics and room set-up, including exam tools, equipment, supplies, and AV technology.
- Maintain SP and simulation supply inventory; prepare materials for SPs, faculty, and proctors.
- Track SP-related costs and support budget monitoring for the SP Program.
- Maintain accurate SP and partner records (contacts, availability, participation history) for scheduling and reporting.
- Identify and report facility, equipment, or software needs to Simulation Center leadership.
- Contribute to SP Program documentation, training manuals, and internal reports.
- Provide general administrative support to the Operations Manager and iSTAR team as needed.
- Bachelor's degree in a health, education, or related field.
- Minimum three (3) years of relevant experience, ideally in healthcare, Simulation Based Education,.
- Strong organizational, scheduling, and multitasking skills with attention to detail.
- Excellent written and verbal communication skills in English; Arabic is an advantage.
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Ability to handle sensitive information with a high degree of confidentiality and professionalism.
- Strong interpersonal skills and the ability to work effectively with a diverse, multicultural population.
Preferred Qualification
- Certified Healthcare Simulation Operations Specialist (CHSOS)
- Certified Healthcare Simulation Educator (CHSE)
- Prior experience coordinating standardized/simulated patient programs or OSCEs.
- Experience in a university or academic medical center setting.
- Familiarity with simulation scheduling or Learning-management software.
Expected Skills
- Minimum three (3) years of relevant experience, ideally in healthcare, Simulation Based Education,.