Clinical Governance Manager

Mediclinic International; Abu Dhabi; On-site; AED 420,000 - 720,000; Full time

Job summary

Mediclinic Airport Road Hospital in Abu Dhabi is seeking a Clinical Governance Manager to lead governance activities, drive patient safety, and manage clinical risk across the hospital.

You will guide policy implementation, oversee medicolegal cases, coordinate with regulatory bodies, and partner with senior clinicians to foster a culture of quality and accountability.

Qualifications

• Recognized primary medical degree (MBBS, MBChB, MD or equivalent).
• Master’s degree in Healthcare Administration or related field is desirable.
• Certification in healthcare quality or risk management is advantageous.

Responsibilities

• Lead clinical governance activities across the hospital to ensure compliance and safety.
• Oversee medicolegal cases, high‑level incidents and risk mitigation.
• Coordinate with regulatory bodies and senior clinicians on governance metrics.
• Support policy implementation and governance reporting, including dashboards.

Skills

Clinical governance

M&M reviews

Medico-legal

Risk management

Regulatory liaison

Incident investigation

Root cause analysis

Communication

English proficiency

Project management

Education

MBBS/MD

Master’s in Healthcare Administration

CPHQ or risk mgmt cert

Job description

Job description

Mediclinic Airport Road Hospital| Abu Dhabi | United Arab Emirates

MAIN PURPOSE OF JOB

The Clinical Governance Manager provides leadership and oversight on clinical governance activities across the hospital to ensure compliance with regulatory standards, optimize patient safety, and manage clinical risks. This role is responsible for guiding and supporting business unit in the implementation of clinical governance policies, overseeing medicolegal cases, managing high-level clinical incidents, and mitigating risks. The Clinical Governance Manager collaborates closely with senior leaders, regulatory bodies, and clinical teams to create a robust culture of safety, quality, and accountability in patient care.

Eligibility: This position is restricted to qualified medical doctors. Applicants who do not hold a recognized primary medical degree are not eligible for consideration.

KEY RESPONSIBILITY AREAS

• Clinical Complaints Management
• Mortality and Morbidity (M&M) or Similar Case Review
• Medico-Legal Case Management
• Regulatory Liaison (DOH)
• Patient and Family Engagement
• Physician Case Reviews and Peer Review
• Risk Management Support
• Reporting and Governance (Periodic Reports & Dashboards)
• Learning and Awareness

REQUIRED EDUCATION

ESSENTIAL EDUCATION

Recognized primary medical degree (MBBS, MBChB, MD or equivalent).

This is a mandatory eligibility requirement. Candidates without a primary medical qualification

will not be considered.

DESIRED EDUCATION

Master’s degree in Healthcare Administration, Law, or a related field;

Relevant certifications in healthcare risk management or clinical governance are

desirable.

Certification in healthcare quality (e.g., CPHQ) or risk management is an advantage.

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

• a healthcare setting.
• Proven experience handling clinical complaints, M&M reviews, and medico-legal cases.
• Experience in conducting clinical audits, case reviews, and root cause analysis.
• Experience engaging with physicians and senior clinical leaders to obtain case reviews and peer reviews.

DESIRED EXPERIENCE

Previous experience and knowledge of the dynamics and challenges that exist within the healthcare industry coupled with exposure to working within a multi-location environment is highly desirable

REQUIRED JOB SKILLS AND KNOWLEDGE

• Incident investigation and root cause analysis
• Ability to build exceptional client relationships
• Client engagement and experience principles
• Change management facilitation skills
• Application of project management principles
• Communication Skills – Verbal and Written
• Verbal and written communication skills in English (Arabic will be an advantage)
• Research and Design methodologies
• Clinical governance principles and best practiceClinical governance frameworks
• Clinical Governance and Risk Management
• Continuous improvement and quality assurance methodologies
• Data Reporting
• Knowledge of UAE laws and regulations and JCI standards
• UAE healthcare regulatory environment (DHA, DOH, JAWDA/Muashir, JCI, PDPL)