Client Success Manager / Account Manager

Laurence Marketing; Dubai; Remote; AED 120,000 - 200,000; Full time

Job summary

A growing marketing firm is seeking a Client Success Manager to manage US-based clients. You'll optimize cold email campaigns, develop strategies, and collaborate with a remote team. Candidates should have strong English skills and previous digital marketing experience. This role offers competitive pay and full training in their systems.

Benefits

Flexible remote work environment

Full training provided

Opportunities for growth

Competitive compensation

Qualifications

• Strong written and spoken English essential for daily client communication.
• Previous digital marketing experience is preferred, agency experience is a plus.
• Must understand marketing funnels, basic copywriting, and customer psychology.

Responsibilities

• Be the main contact for a portfolio of US-based clients.
• Manage and optimize client cold email campaigns.
• Develop campaign strategies and marketing ideas collaboratively.

Skills

Strong written and spoken English

Previous digital marketing experience

Good grasp of marketing funnels

Basic copywriting skills

Customer psychology understanding

Technical proficiency with software

Experience with cold email tools

Tools

Zapier

Job description

Full-time | Remote | US Timezone

We’re looking for a friendly, proactive Client Success Manager / Account Manager to join our fast-growing, fully remote team. If you love digital marketing, enjoy helping clients succeed, and are excited by tech and AI tools that make marketing smarter - this could be the perfect role for you.

About Us

We’re a modern, tech-driven marketing company that helps businesses grow through innovative cold email systems and personalized marketing campaigns.

Our team is spread around the world, but we collaborate daily through Slack, Zoom, and shared tools to deliver exceptional results for our US-based clients.

We’ve been around for 7 years, we’re growing fast, and we’re building something special.

What You’ll Do

• Be the main point of contact for a portfolio of US-based clients.
• Manage and optimize client cold email campaigns (don’t worry - we’ll train you).
• Collaborate with clients to develop campaign strategies, creative offers, and marketing ideas.
• Monitor campaign performance and understand basic funnel metrics.
• Communicate updates and insights clearly through Slack and Zoom.
• Work with our internal tech and operations team to ensure everything runs smoothly.
• Use basic automation tools (like Zapier) to streamline workflows and improve efficiency.

Why You’ll Love Working With Us

• A friendly, international team that values innovation and creativity.
• The opportunity to work with exciting brands and modern marketing tech.
• Full training provided in cold email strategy and our proprietary systems.
• A flexible, remote work environment with growth opportunities.
• Competitive compensation based on experience.

Skills

What You’ll Bring

• Strong written and spoken English — you’ll be communicating with clients daily.
• Previous digital marketing experience (agency experience is a big plus).
• A good grasp of marketing funnels, basic copywriting, and customer psychology.
• Technical proficiency and comfort learning new software quickly.
• A proactive, can-do attitude and a genuine desire to help clients succeed.
• Bonus: Experience with cold email or outbound marketing tools.

If this sounds like you, we’d love to hear from you!

Apply directly through the job board, we can’t wait to meet you.