Client Service Representative

Nathan & Nathan Human Resources; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A premium business centre in Dubai is seeking a Client Service Representative to manage front desk operations and enhance client experiences. This role involves greeting clients, handling correspondence, and providing administrative support. Ideal candidates have 3+ years in a client-facing role and a Bachelor's degree in a relevant field. The salary range is AED 7,000 - 9,000, depending on experience.

Qualifications

• 3+ years in a client-facing role (business centre, coworking, hospitality, or office admin).
• Proficient in MS Office; basic troubleshooting skills.
• Well-groomed, professional appearance, customer-focused.

Responsibilities

• Greet and assist clients and guests professionally.
• Handle reception desk, phone calls, and client correspondence.
• Support client office move-ins/outs and service requests.
• Track service usage and billing; ensure payments are processed.
• Provide administrative support to management.
• Monitor facilities and report any issues.

Skills

Customer service skills

Communication skills

Problem-solving

Education

Bachelor's degree in Business Administration

Tools

MS Office

Job description

About the job Client Service Representative

Job Title: Client Service Representative
Location: Dubai, UAE
Salary: AED 7,000 - 9,000 (depending on experience)

About the Role: Our client, a premium business centre in Dubai, is hiring a Client Service Representative to manage front desk operations and deliver a seamless client experience. The role includes reception duties and administrative support, and requires a highly presentable, service-oriented professional.

Responsibilities:

• Greet and assist clients and guests professionally
• Handle reception desk, phone calls, and client correspondence
• Support client office move-ins/outs and service requests
• Track service usage and billing; ensure payments are processed
• Provide administrative support to management
• Monitor facilities and report any issues

Requirements:

• 3+ years in a client-facing role (business centre, coworking, hospitality, or office admin)
• Bachelor's degree in Business Administration, Hospitality, or related field
• Proficient in MS Office; basic troubleshooting skills
• Well-groomed, professional appearance, customer-focused